Pettable ESAReviews of pettable.com

Reply from Pettable ESAApr 17, 2023

Hi Cameron, thank you for raising your concern here. We'd like to assist you better. Can you please send us a message regarding your concern at [email protected] so we can clarify your need for an ESA letter? We're here to help.

Reply from Pettable ESAApr 17, 2023

Hi Kyla, thank you for sending over this concern. Can you please send us a message at [email protected] so our team can help you and clarify your concern about rescheduling? We'll be on the lookout for your message. Thank you.

Reply from Pettable ESAApr 16, 2023

Hi Dennis, I'm sorry to hear about your experience with us and for not being able to have our therapist call you on time. We have sent a follow up email with your therapist however, you decided to not proceed with the process. We understand how frustrating this can be on your end and that we apologize for the inconvenience that it has caused you. With that, we have provided a full refund of your payment. Once again, we'd like to apologize and appreciate you for bringing this to our attention. We hope you could give us a chance to serve you better next time. Thank you.

Reply from Pettable ESAApr 15, 2023

Hi Alexandria, we want to assist you better. Can you please send us a message at [email protected] so we can check with our team on how we can resolve this issue. We're here to help.

Reply from Pettable ESAApr 14, 2023

Hi Riley, as per our team, you were able to connect with one of our customer support specialist and was able to resolve your issues and concerns. Please let me know if you need further assistance so I can ask the team to call you and assist you with your needs. We're always here to help.

Reply from Pettable ESAApr 14, 2023

Hi Chris, we'd like to assist you better. Can you please send us an email at [email protected] so our customer support manager can look into this case and resolve your concern. Please know that your experience here at Pettable is our top most priority. We'll be on the lookout for your reply. Thank you.

Reply from Pettable ESAApr 14, 2023

Hi Madison, thank you for sending this over. As per our team, you are able to converse with one of our customer support specialist and she have confirmed that the issue with the rescheduling fee has been resolved. If there's anything else that we could help you, please let us know and we'll be ready to assist. Thank you.

Reply from Pettable ESAApr 13, 2023

Hi Mickayla, as per our team, you might have missed your appointment with your therapist. One of our customer support team will be reaching out to resolve this issue and guide you on your next steps in getting your ESA letter. Hope this helps.