Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
customer
User friendly and amazing experience.
Reply from Pettable ESAApr 22, 2023
Thank you for sharing your experience with Pettable, [email protected]! We're happy that we're able to help with your ESA needs. :)
Heather C.
It was great, fast, and the therapist was efficient and professional. And it is super easy!
Reply from Pettable ESAApr 22, 2023
Thank you for that short and sharp review for us, Heather! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
angelica
I loved how easy and fast the process was! The therapist was also very understanding and helpful. I appreciate the promptness. My apartment unit accepted the ESA letter and I was ready to go in less than 10 minutes. Thank you Pettable!
Reply from Pettable ESAApr 22, 2023
Hi Angelica, we feel you! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Melinda
Pettable was excellent in answering my questions in a timely manner. The training videos were clear and easy to follow. They provided me with a wealth of information!
Reply from Pettable ESAApr 22, 2023
Thanks for the 5 stars, Melinda. Feel free to reach us at [email protected] if you need further assistance. Thanks for choosing Pettable!
Mary Jane K.
I'll be real here, I used them once and loved them. They made my experience quick and easy. Then the bad times came. My pup passed away rather unexpectedly, and I wasn't sure what to do. I chatted with customer service, they were kind and compassionate, I wasn't looking for money back as nothing had been wrong from them. They provided me with a ton of extra assistance to get me back up on my feet and allow me to get another pup, once I'm a little more healed from the loss of my last one. I cannot stress how kind and efficient this company is. I typically struggle with online stuff, and customer service is typically something I dread but Pettable is nothing like my normal experiences. Special shout out to Matias, not only did he answer my questions and provide even more of a solution than I was expecting, he treated me like a human. He talked with me about my pups, he solved my problems and brightened my day with a bit of human decency and I am grateful. I tend to ramble (can't you tell?) But I felt heard, and it meant the world.
Reply from Pettable ESAApr 22, 2023
Hi Mary Jane, we appreciate your feedback and we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck! Thank you for trusting Pettable with your ESA needs!
Shaquan C.
super convenient and time efficient!
Reply from Pettable ESAApr 22, 2023
Hi Shaquan, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
Reonna
My therapist was kind and the process was easy to follow.
Reply from Pettable ESAApr 22, 2023
Thank you for that short and sharp review for us, Reonna! Happy to serve you with your ESA needs. Thanks for choosing Pettable!
Charlotte
The process was fast and met all expectations. The therapist was professional and show concern about my situation.
Reply from Pettable ESAApr 22, 2023
Hi Charlotte, thank you for sharing your experience with us. We value how you feel at every step of the process. We appreciate your feedback and we wish you the best of luck!
