Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Joann
I was given a very honest and quick update and exactly what was needed to receive an ESA letter. The guidance was clear and accurate. Thank you
Reply from Pettable ESAMar 14, 2023
Appreciate that you are satisfied with our service, Joann! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
Anita
Where do I start.. The scheduled phone interview was set for 12:15p and Wendy called on time. She kept a listening ear the entire time we were on the phone. Wendy also showed sympathy towards my past my PTSD, depression, and anxiety. My over all experience was great. Not to mention the quickness of the ESA letter and the money back guarantee. I will continue with Pettable when it’s time to renew my letter.
Reply from Pettable ESAMar 14, 2023
Thank you for that solid review, Anita! We appreciate you choosing Pettable for your ESA needs!
Regina
My experience has been smooth, quick and efficient. I had never been through this process and we were taken very good care of and the process was clear.
Reply from Pettable ESAMar 14, 2023
Appreciate your review, Regina! This will help our co-fur parents to feel comfortable with our process. If you need anything else, please do not hesitate to reach us at [email protected]. Thank you!
Kaitlynn
Dr. Lange was very quick responding to me and was very professional. Thanks to him I will be able to have my dog with me in an apartment.
Reply from Pettable ESAMar 14, 2023
Thank you for sharing your experience, Kaitlynn. we're happy that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
Sen
wonderful experience！
Reply from Pettable ESAMar 14, 2023
Hi Sen, we appreciate you taking the time to write feedback for Pettable. We wish you the best of luck!
Jacque
Mrs Reyes was very professional and patient. She provided more than what I was expecting and I was very grateful. She heard me and understood exactly what I needed for this process. I usually don't like talking about some things that trigger my anxieties but She was welcoming. Thank you.
Reply from Pettable ESAMar 14, 2023
Hi Jacque, we feel you! and we're happy that you have been able to confide with one of our clinicians. We thank you for trusting Pettable with your ESA needs!
Pete
Incredible customer service. The turnaround on the letter was incredibly quick (I paid for the 24hr option). Overall, I recommend highly.
Reply from Pettable ESAMar 14, 2023
Appreciate your review to our customer service team, Pete! Please do not hesitate to reach us at [email protected] if you need anything else. All the best!
Meredith H.
Pettable is an absolutely amazing service. I was so stressed and overwhelmed with the prospects of the entire process of getting an ESA Letter but the staff at Pettable really alleviated that for me instantly. Everyone that I worked with has been welcoming and easy to talk to. The people working with Pettable truly do care about the health and well being of their clients. They make the process easy to understand and accessible both online and in app. I am beyond impressed with the professionalism of everyone involved as well as the ease of the entire process. I will be continuing to use them for many more years to come and recommend them to anyone looking for fast, professional, and affordable services.
Reply from Pettable ESAMar 14, 2023
Hi Meredith, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs!
