Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

Showing 5,604 reviews with 5 stars · Clear filters

Tanya N. B.
Jan 13, 2026
Fast, Clear, and Efficient Process
The process was clear and thorough, and the turnaround—from completing the intake form to the appointment with a state licensed clinical social worker and receiving the related documentation—took less than 24 hours.
Reply from Pettable ESAJan 21, 2026
Hi Tanya, It’s great to hear that everything moved quickly and smoothly, from completing the intake form to receiving your documentation. We truly appreciate your feedback and are happy we could provide a timely and professional experience. Thank you for trusting Pettable for your ESA needs!
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Customer
Jan 13, 2026
Kya was amazing
Kya was amazing! So caring and really made the process so simple!
Reply from Pettable ESAJan 21, 2026
Hi there, We’re so happy to hear that Kya provided such caring support and helped make the process simple and stress-free for you. We’re grateful to have providers like her who truly prioritize compassion and clarity. Thank you for letting Pettable be part of your ESA experience!
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Louis V.
Jan 10, 2026
2nd to none
Clear, concise, professional, and a godsend. Through extensive online research I decided to go with Pettable and the service they provided was invaluable—letting me take my ESA with me everywhere. Thanks again, Pettable!
Reply from Pettable ESAJan 21, 2026
Hi Louis, Thank you so much for sharing your thoughtful feedback with us. We’re truly honored to hear that your experience with Pettable was clear, concise, professional and most importantly, a relief during what can often be a stressful process. We know how much time and care goes into researching ESA services online, and it means a great deal that you chose Pettable and found our support to be invaluable. Being able to remain with your emotional support animal can make an enormous difference in day-to-day life, comfort, and well-being. We’re so glad we could help make that possible for you and ensure the process felt straightforward and dependable from start to finish. Our goal is always to provide legitimate, compassionate assistance so clients can move forward with confidence and peace of mind. Thank you for trusting Pettable with your ESA needs!
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Kendra
Jan 6, 2026
Don't hesitate this is the real deal!
I had a great experience and I am so happy that I went through with this process. Yes, it was easy and very convenient for my schedule but the best part was the authenticity. I had anxiety before following through with it and these people are so kind. I haven't been asked to present my letter yet but I will be proud and confident to do so when the time comes.
Reply from Pettable ESAJan 6, 2026
Hi Kendra, Thank you for sharing such a thoughtful and encouraging review. We’re truly glad to hear that the process felt authentic, kind, and convenient for your schedule, especially knowing you had anxiety beforehand. Feeling confident and supported is exactly what we hope every member experiences, and it means a lot that you feel proud of your letter. Thank you for letting Pettable be part of your ESA experience! Warm regards, The Pettable Team
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Pamela
Jan 5, 2026
Very easy to use, got the letter I needed to move into my apartment Will not be paying a pet deposit or pet rent. Was called back at the time and date was told very easy interview
Got the letter I needed to not pay pet deposit or pet rent. Call from a counselor came in right at the time they scheduled and very easy. Would recommend this to anyone.
Reply from Pettable ESAJan 6, 2026
Hi Pamela, Thank you so much for writing in! It’s wonderful to hear that everything went smoothly. From the scheduled call to receiving your ESA letter for your apartment. Providing a reliable, timely, and stress-free experience is always our goal, and we’re glad we could deliver that for you. Thank you for trusting Pettable for your ESA needs!
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Stacie S.
Jan 3, 2026
Kya Miller
Kya Miller, LICSW, LCSW was quick, to the point and had me taken care of in no time!!!
Reply from Pettable ESAJan 6, 2026
Hi Stacie, Thank you so much for sharing your experience! We’re glad to hear that Kya provided quick and efficient support and had everything taken care of in no time. It’s great to know the process felt smooth and straightforward for you. Thank you for letting Pettable be part of your ESA experience!
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Tanisha G.
Jan 2, 2026
Great Customer Service & Quick Response
This was a really great experience. It was very easy to navigate and easy to be able to talk to a professional about my problems. The process was a quick turnaround and I feel like the customer service was top tier.
Reply from Pettable ESAJan 6, 2026
Hi Tanisha, Thank you for sharing such a wonderful and detailed review of your experience with Pettable! We’re thrilled to hear that the platform was easy to navigate and that speaking with a professional felt comfortable and supportive for you. It’s great to know that the process had a quick turnaround and that our customer service met your expectations. Providing responsive, top-tier support is a priority for us, and we’re so glad we could deliver that for you. We truly appreciate your feedback and look forward to continuing to support you now and in the future. Thank you again for choosing Pettable for your ESA needs!
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Joleen M.
Jan 2, 2026
My rental office took the letter with…
My rental office took the letter with no questions at all. I was so nervous
Reply from Pettable ESAJan 6, 2026
Hi Joleen, Thank you for sharing your experience with Pettable! We’re so glad to hear that your rental office accepted the letter without any issues. We completely understand how nerve-wracking that situation can be, and it’s wonderful to know everything went smoothly for you. Providing peace of mind and helping ease that stress is exactly what we strive for, and we’re happy we could support you through the process. We truly appreciate your feedback and look forward to continuing to support you. Thank you again for choosing Pettable for your ESA needs!
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