Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

Showing 5,604 reviews with 5 stars · Clear filters

Chris
Oct 23, 2025
Very simple
Very simple, straight forward, and timely process. Any information or questions that I had were easily found on the website before I even committed to selecting Pettable for my ESA documentation, which gave me confidence that they were knowledgeable on what I needed and what is provided.
Reply from Pettable ESAOct 28, 2025
Hi Chris, We’re so glad to hear that you had such a smooth and confident experience with Pettable! It’s wonderful to know that you found the process simple, straightforward, and timely. We’re especially happy that the information on our website helped answer your questions and gave you confidence in choosing us as transparency and clarity are things we truly strive for. We’re grateful you trusted Pettable for your ESA documentation and are thrilled that we could make the experience stress-free for you. Once again, thank you for choosing Pettable for your ESA needs!
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Yara S.
Oct 21, 2025
Friendly and reliable
Friendly and reliable
Reply from Pettable ESAOct 22, 2025
Hi Yara, We’re so glad to hear that you found our team friendly and reliable! Your feedback truly means a lot to us, and we’re happy to know you had a positive experience. If you ever need additional support or have questions about your ESA letter, please don’t hesitate to reach out. We’re always here to help. Thank you for trusting Pettable for your ESA needs!
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Lena
Oct 21, 2025
Great customer service and experience…
Great customer service and experience overall. Got my ESA letter without a problem. Super responsive, very eager to help. 100% recommend
Reply from Pettable ESAOct 21, 2025
Hi Lena, Thank you for trusting Pettable for your ESA needs! We’re so happy to hear that you had a great experience and that our team was responsive and eager to help. It’s wonderful that you received your ESA letter without any issues as that’s exactly the smooth and supportive process we aim to provide. Your 100% recommendation truly means a lot to us. We’re honored to have been part of your ESA journey!
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Jessica P.
Oct 19, 2025
Coaching on using ESA Letter
I was touring a place and meeting with a landlord the next day and was able to get effective coaching from Gabriel at Pettable. I was walked through a potential script to use when talking to the landlord about my ESA’s and provided with resources that were applicable to the state I live in. Thank you Gabriel and Pettable!!
Reply from Pettable ESAOct 21, 2025
Hi Jessica, Thank you for trusting Pettable for your ESA needs! We’re so glad to hear that Gabriel was able to provide helpful coaching and guidance before your meeting with the landlord. It’s wonderful that you felt supported and equipped with clear information and state-specific resources. That preparation can make all the difference when discussing your ESA. We truly appreciate your kind words and are so happy that your experience with Pettable was positive and empowering!
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kelly F.
Oct 19, 2025
Kya was awesome.
Kya was awesome. Her compassion and professionalism was top notch. I didn't apply for an esa to get out of any pet rent payment or bring my dog on an airplane, I really needed an emotional support partner. I am in the uniformed services and during this last government shutdown it has been very difficult for me to find the motivation and resilience to continue on. Having my partner at my side will help need to get through the day and get out of my head.
Reply from Pettable ESAOct 21, 2025
Hi Kelly, Thank you for trusting Pettable for your ESA needs and for sharing such a personal story. We’re so grateful for your service and truly moved by your words. It means so much to hear that Kya provided you with compassionate and professional care. She embodies the empathy and understanding we strive to offer every client. We’re honored to know that your emotional support partner will be by your side to bring you strength, comfort, and motivation during such challenging times. Your openness and resilience are inspiring, and we’re proud to have played a small part in helping you through this journey!
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Judi H.
Oct 17, 2025
Supportive and knowledgeable
It was an easy process and my therapist was very helpful and thoughtful. I received my ESA letter right after we spoke.
Reply from Pettable ESAOct 21, 2025
Hi Judi, We’re so happy to hear that your experience with Pettable was smooth and supportive. It’s wonderful that your therapist was both helpful and thoughtful, making the process easy and stress-free. We’re also glad that you received your ESA letter right after your session — that quick turnaround is exactly what we aim to provide. Your feedback truly means a lot to us. Thank you for trusting Pettable for your ESA needs!
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Antuaneth P.
Oct 16, 2025
Great experience
Great experience, they are very helpful and the letter comes pretty fast. I have not had problems using them for the second year
Reply from Pettable ESAOct 17, 2025
Hi Antuaneth, Thank you for trusting Pettable for your ESA needs and for coming back to us for a second year! We’re so happy to hear that you’ve had another great experience and that the process continues to be quick and helpful for you. It’s wonderful to know your ESA letter arrived promptly and worked smoothly again this year. Your continued trust means so much to our team. We’re honored to be part of your ESA journey!
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Tina C.
Oct 15, 2025
New to Pettable. It's a yes for me.
This was my first experience with Petable, and obtaining an ESA letter. I would say that I was very nervous as to what to expect, and I did end up crying over the phone, Shaunae Tolson thank you for listening; my experience went very well. The crying portion is why I need my emotional support kitties. I was able to make this appointment quickly and received confirmation of approval two days later. I'm very grateful for finding this service. If you need to obtain verification for your emotional support animal(s), I would definitely point you this way.
Reply from Pettable ESAOct 15, 2025
Hi Tina, Thank you for trusting Pettable for your ESA needs and for sharing such a touching story. We completely understand how emotional this process can be, and we’re so glad that Shaunae Tolson was there to listen and support you with care and understanding. It takes courage to reach out for help, and we’re truly honored that you chose Pettable for your first ESA experience. It’s wonderful to hear that you were able to schedule quickly, feel heard during your call, and receive your approval so soon after. Your emotional support kitties sound like such a source of comfort, and we’re grateful to have played a small part in helping you keep them by your side. Thank you again for your kind words and for recommending us to others. It truly means the world to our team!
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