Excellent
Based on 6,350 reviews
Pettable ESA4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 5,604 reviews with 5 stars · Clear filters
Todd Tarbox T.
It was easy, quick and affordable. I was happy to find out that I could use my HSA card for it.
Reply from Pettable ESAMay 15, 2025
Thank you, Todd! We're so glad to hear the process was easy, quick, and affordable for you and that you were able to use your HSA card! Making emotional support accessible and stress-free is exactly what we aim for. We appreciate you choosing Pettable! 🐶💙
Lisa N.
Highly recommend this practice and service to anyone looking to register their companion as an ESA. Kya Miller, LICSW, LCSW has been my doctor for years and she listens and checks up from my previous visits. Thank you for the fantastic service!
Reply from Pettable ESAMay 12, 2025
Thank you for sharing your experience, Lisa! It's wonderful to hear that you've had consistent, compassionate care from Kya Miller over the years. Her attentiveness and follow-through truly reflect the level of support we strive to provide at Pettable. Thank you for choosing Pettable!
Kerri
Kya Miller helped me with my ESA letters and it couldn’t have gone smoother. She’s super nice, easy to talk to, and very helpful! Thank you!
Reply from Pettable ESAMay 12, 2025
Hi Kerri, Thank you so much for taking the time to share your experience with Pettable and Kya Miller! We're so happy to hear that your process went smoothly and that Kya was able to provide the care and support you needed for your ESA letters. She is truly dedicated to making each client feel heard and comfortable, and we're glad to know her kind and helpful approach made a positive impact on your experience. Your feedback means a lot to us, and it’s wonderful to know that we could support you through this important step. If you ever need anything in the future—whether it’s a renewal, assistance with documentation, or questions about your ESA, we’re always here to help. Thank you again for choosing Pettable!
Nikol C.
Genuine certification, I got to keep my baby girl with me in moving and she truly is a cat that keeps me going I’m so glad this worked out.
Reply from Pettable ESAMay 12, 2025
Thank you so much for sharing your experience with us, Nikol! We’re so happy to hear that you were able to keep your baby girl with you during your move. It’s incredibly touching to know how much she means to you and how vital her presence is for your well-being. We’re honored to have played a part in helping you stay together, and we're so glad everything worked out. If you ever need further support, renewals, or have any questions down the line, we’re always here to assist you. Thank you again for trusting Pettable!
Diana A.
Kya Miller, LICSW, LCSW, demonstrated excellent communication in outlining the steps needed for a thorough client evaluation. Her attention to detail is exceptional. Overall, both Pettable and Kya Miller have provided outstanding support and service.
Reply from Pettable ESAMay 12, 2025
Hi Diana, Thank you so much for your thoughtful feedback! We’re delighted to hear that Kya Miller provided you with such clear and detailed guidance throughout your evaluation. Her professionalism and attentiveness are qualities we’re very proud of, and it’s wonderful to know they helped make your experience a positive one. We’re equally glad that Pettable as a whole met your expectations. Should you need any further assistance, documentation, or renewals in the future, we’re always here to help. Thank you again for choosing Pettable!
Becky T.
This was my first experience with getting an ESA letter and speaking to a counselor. It was very easy to set up the appointment and the communication was very thorough. The licensed counselor i spoke to was amazing and made the experience less stressful. She also told me if I need to talk about anything that I can call her at her work number anytime. Thank you for making the experience easy and stress free.
Reply from Pettable ESAMay 12, 2025
Hi Becky, Thank you so much for sharing your thoughtful feedback! We’re truly glad to hear that your first experience getting an ESA letter and speaking with a licensed counselor went so smoothly. It's wonderful that your counselor provided not only professionalism and clarity but also the reassurance and ongoing support you needed. That kind of compassionate care is exactly what we aim to provide to every individual who trusts us with their ESA journey. We’re honored to have made the process easy and stress-free for you, and if you ever need any further assistance, don’t hesitate to reach out. Thank you for choosing Pettable!
Ashley B.
Aubrey was quick and easy to schedule with and caring with her questions. Her advice was sound and extremely helpful.
Reply from Pettable ESAMay 12, 2025
Hi Ashley, Thank you for your kind feedback! We’re so glad to hear that your experience with Aubrey was smooth, supportive, and insightful. At Pettable, we strive to make the process accessible and compassionate, and it's great to know Aubrey delivered that level of care. If you need any further support in the future, we're always here to help. Thank you for choosing Pettable!
aj
She was so nice!
Reply from Pettable ESAMay 12, 2025
We’re so happy to hear that, AJ! It’s wonderful to know that our provider made you feel comfortable and supported — that’s exactly the experience we aim to provide. Thanks again for sharing, and thank you for choosing Pettable!
