Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

Mental Health

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4.7

Excellent

Based on 6,350 reviews

Pettable ESA4.7

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Folks Told: 2026

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Pettable ESA reviews

Showing 5,604 reviews with 5 stars · Clear filters

Mia J.
May 5, 2025
Great experience!
I had such a great experience with Pettable. Aubrey was such a pleasure to talk to and was very helpful in explaining the process. She took the time to ensure I had all documentation I needed for my accommodation and helped verify my letter with Pet Screening. Definitely recommend!!
Reply from Pettable ESAMay 5, 2025
Hi Mia, Thank you so much for sharing your wonderful experience with us! We're glad to hear that Aubrey provided such helpful, compassionate support and made the process clear and easy to follow. Taking the time to ensure you had all the necessary documentation and even assisting with the Pet Screening verification is exactly the kind of service we strive to offer. We’re so glad we could help you with your accommodation needs, and we truly appreciate your recommendation. Thank you for choosing Pettable!
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foley
May 3, 2025
Amazing customer support and quick…
Amazing customer support and quick responses. Everything is clear and easy to navigate. Pettable is my go-to
Reply from Pettable ESAMay 5, 2025
Hi Foley, Thank you so much for your kind words! We’re so happy to hear that you found our customer support responsive and helpful, and that the process was clear and easy to navigate. It means a lot to know that Pettable is your go-to for ESA support. We’re always here when you need us. Thank you for choosing Pettable!
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james
May 3, 2025
The experience was great
The experience was great. On time with the appointment. Asked all of the right questions and within the parameters of what the state laws says to have this letter. Worth every penny
Reply from Pettable ESAMay 5, 2025
Hi James, Thank you for sharing your experience! We're so glad to hear that your appointment was timely, professional, and aligned with the legal requirements for an ESA letter. Our team works hard to ensure each evaluation is both thorough and compliant with state and federal guidelines, so it's wonderful to know you felt confident and that it was worth the investment. Thank you for choosing Pettable!
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Mada M.
May 3, 2025
Easy, convenient, professional
Super easy and convenient, but the process also felt very proper. He mental health professional I spoke with was prompt and caring, very understanding.
Reply from Pettable ESAMay 5, 2025
Hi Mada, Thank you so much for your thoughtful feedback! We're glad to hear that you found the process both easy and convenient, while still feeling professional and thorough. It's great to know that the mental health professional you spoke with was prompt, caring, and understanding as that’s exactly the kind of experience we strive to provide. Thank you for choosing Pettable!
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Dee
May 2, 2025
Excellent experience and customer service
Excellent experience and customer service. I have a rabbit, which is not as common as dogs or cats. They were still able to accommodate me. Very professional, transparent, and was treated with respect. Highly recommend.
Reply from Pettable ESAMay 2, 2025
Hi Dee, Thank you so much for your kind words! We're so glad to hear you had an excellent experience with our team. At Pettable, we understand that emotional support animals come in all shapes and sizes, including rabbits, and we’re proud to support you regardless of the type of companion that helps you feel your best. It’s great to know you felt respected, well-informed, and taken care of throughout the process. Thank you again for your recommendation and thank you for choosing Pettable!
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Madison C.
May 2, 2025
Aubrey is great and handed my case with…
Aubrey is great and handed my case with care. I will definitely be recommending her to others.
Reply from Pettable ESAMay 2, 2025
Hi Madison, Thank you so much for your kind feedback! We're so glad to hear that Aubrey took great care of you and made your experience a positive one. At Pettable, we truly value compassionate, attentive service, and it’s wonderful to know that Aubrey delivered exactly that. We appreciate you recommending her and are grateful you chose Pettable for your ESA needs!
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Sabrina H.
May 1, 2025
Kya Miller LCSW
Kya called me and we spoke for about 10 minutes. She asked me how my dogs helped with my depression and anxiety. She then told me it would take about 1-2 days for me to get my ESA letter. I got my letter the next day. Would definitely recommend if you live in VA
Reply from Pettable ESAMay 2, 2025
Hi Sabrina, Thank you so much for sharing your experience! We're happy to hear that Kya was able to connect with you promptly and provide a smooth, supportive consultation. It’s great to know the process was quick and that you received your ESA letter the very next day, especially when time and reliability matter. We’re honored to support you and your dogs in Virginia, and we truly appreciate your recommendation. Thank you for choosing Pettable!
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Brandon L.
May 1, 2025
Aubrey Lemire is a great support for this process
Getting set up with Pettable was super quick and simple. The therapist I connected with, Aubrey Lemire, was kind, understanding and thoroughly explained the process. She made a nerve-racking and semi-uncomfortable situation feel safe. I'm grateful for the support and service.
Reply from Pettable ESAMay 1, 2025
Hi Brandon, Thank you so much for sharing your experience! We're so glad to hear that getting started with Pettable was quick and simple for you, and that Aubrey Lemire provided the support and compassion you needed. It's our goal to make the process as smooth and reassuring as possible, especially when it comes to situations that can feel vulnerable or intimidating. We're grateful you trusted us to assist you, and we’re proud to have professionals like Aubrey on our team. If you need anything else in the future, we're here for you. Thank you for choosing Pettable!
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