Excellent
Based on 472 reviews
PhotoWhoa.com4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We help all-level professional & freelance photographers to improve their photography skills by offering premium photography resources at great prices. Browse through a wide range of photography products like photo editing software, ebooks, plugin, courses, addons, etc
PhotoWhoa.com (photowhoa.com) has 472 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 17 reviews with 1 star · Clear filters
customer
Saturday afternoon... time for learning but no, TIME FOR MAINTENANCE (again and again)
Reply from PhotoWhoa.comMay 7, 2025
Very sorry for this inconvenience. We have fixed this issue on priority. It was a small glitch on the website.
Sra Maria Amparo García O.
No venía completo. Faltaba la peana. He mandado un correo 0ara que me solucionen el problema, na die me ha contestado. He tenido que hacer un regalo incompleto. No volveré a comprar aquí
Reply from PhotoWhoa.comFeb 6, 2025
Sorry for the inconvenience caused. Can you please share your detailed concern by sending an email to [email protected]? We will promptly reply this time.
Harrie L.
I am totally not happy because the presets are not working with lightroom they are not compatible... i cannot use them at all and.... i get no reaction of the helpdesk, very bad service. They promise money back in 30 days but that does not happen also... i never order again.... sorry guys ...
Reply from PhotoWhoa.comNov 10, 2023
Hi Harrie, Sorry for the inconvenience. I checked your order history, and the bundle you have purchased is the Affinity Photo Presets Bundle, which works in Affinity Photo software and NOT in Adobe Lightroom. We have different bundles for presets that work in Lightroom. I have replied to your email with possible solutions. Please check your inbox and let us know how you would like to proceed. Customer satisfaction is our main priority.
Chuck S.
Just purchased 2-in-1 Cool Photoshop Effects Bundle. The bundle only came with instructions for the 16 Modern digital Photo effects. The Pop-up 3D bundle did not. Can't work with these files without instructions. 10/3...The help file that came with this bundle is NOT for the pop-up bundle. Also, you state in your reply that you have e-mailed me a copy of the help file. Never received!!
Reply from PhotoWhoa.comOct 3, 2023
Hi Chuck, sorry for the inconvenience caused. I have received the step-by-step video tutorial from the vendor for this particular effect. I have emailed it to you along with the help file. Please check your inbox ch****@***cast.net
John
DOWNLOADs do NOT work!
Reply from PhotoWhoa.comJun 2, 2023
Hi John, extreamly sorry for the inconvenience. That was a small technical glitch which we resolved immediately. Can you please confirm if you managed to download files now? You can contact us at [email protected]
Paul
It didn't work!
Reply from PhotoWhoa.comMar 30, 2023
Hi Paul, you have ordered 24 Free Affinity Presets from us. You must have received an order confirmation email right after you ordered this freebie. You also get the same download link in your PhotoWhoa account. Please send us an email at [email protected] if you need any further assistance.
William E.
The download link that was emailed to me does not work. I have emailed the "Support" several times and they have not sent me a link to download my purchase on 3/10/23. Today, is 3/17/23 and I still am not able to download the files I purchased and was charged for on 3/10/23. I will have to dispute the charge on my credit card tomorrow. How hard is it to send a download link that works?
Reply from PhotoWhoa.comMar 30, 2023
We're extreamely sorry for the inconvenience caused to you Willam. We tried our best to resolve the issue but as you requested, we have process your refund immediately. It might take 5-7 business days to reflect on your card. Sincere apologies again.
Consumer W.
This product, like many other products from this company, does not work correctly. Some of the products can be repaired by downloading very specific unzip programs, then doing lots of work converting the files to various file types, this, however, does not work with many of the files. I spoke to support regarding this and they were not particularly helpful so agreed to cancel my membership. Following this they offered me a discount if I rejoined, which turned out to be the opportunity to rejoin at the full price, which I found baffling and, of course, refused. This company continues to debit my card for monthly payments, despite me not having a membership and they ignore all of my support requests regarding this. I was an IT professional for many years so can confirm that it was not an error by myself regarding these products. Avoid this company, they are just trying to get you to sign up so that thry can generate a passive income for themselves without actually providing any value. Please also be advised that all reviews left on their website are first reviewed by the company, this means that they can remove any negative reviews and always has positive reviews.
Reply from PhotoWhoa.comMar 30, 2023
We're extreamely sorry for the inconvenience caused to you Will. We tried our best to resolve the issue but as you requested, we have refunded your purchase immediately. Sincere apologies again.
