Excellent
Based on 97 reviews
Pinpoint Payments4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Not Just A Payment Processor. We're Your Payment Partner. Tired of getting lost in the fine print? We keep it simple. Pinpoint delivers real savings, real support, and real results.While others charge more and do less, we do the opposite—cutting costs, eliminating stress, and actually showing up when you need us. ✅ Real Support From Real Humans in the US ✅ Full Transparency with No Hidden Fees ✅ Friction-Free Setup To Avoid Disruptions ✅ Quick, Easy, and Simple Approval Process Worried about switching providers? Don’t be. We make the transition friction free, so you can run your business and we’ll handle the rest. Thousands of businesses nationwide trust Pinpoint because we do what others won’t: show up, follow through, and keep things simple.
Pinpoint Payments (pinpointpayments.com) has 97 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 93 reviews with 5 stars · Clear filters
Diego
Pinpoint delivers outstanding and fast customer support! Their team is professional, responsive, and always ready to assist with effective solutions, making every experience seamless and satisfying.
Reply from Pinpoint PaymentsJan 7, 2025
Hi Diego, your kind words just made our team's day! Thank you for trusting us with your chargeback management services over all these years!!
Leslie Bennett M.
excellent, personal service, efficient, knowledgeable always helpful with problem solving
Reply from Pinpoint PaymentsJan 7, 2025
We’re beyond grateful for your feedback, Dr. Bennett. It’s customers like you who inspire us to keep doing what we do!
Daniel C.
Amy is an expert in the industry and has the best payment solutions with all the intention to offer an unforgettable and best experience to her customers.
Reply from Pinpoint PaymentsJan 7, 2025
Hi Daniel, thank you so much for your kind words! It means a lot to us that you took the time to share your experience with Amy! She is a beast and WE are lucky to have her to help folks like YOU!
manager R.
Amy is always incredibly helpful and takes time to walk me through all of my questions. She is amazing!
Reply from Pinpoint PaymentsJan 7, 2025
Thank you so much for the review! We love Amy and are happy to hear your positive experience!!
Peter
Edward is very help and goes above and beyond to ensure all your needs are met. His customer service skills are top notch. Highly recommended!
Fedeline R.
Responsive and helpful with inquiries!
Edward K.
Amy from Pinpoint Payments consistently delivers exceptional support to merchants, setting a gold standard in customer service. Her dedication and expertise ensure that merchants receive prompt assistance and guidance whenever needed. Whether it's troubleshooting technical issues or providing tailored solutions, Amy goes above and beyond to meet merchants' needs. Her professionalism and proactive approach foster trust and confidence among merchants, making them feel valued and supported. Overall, Amy's commitment to excellence makes her an invaluable asset to Pinpoint Payments and a trusted ally for merchants navigating the world of payment processing.
Reply from Pinpoint PaymentsJan 7, 2025
Thank you for your amazing review, Edward! Our goal is to always exceed expectations and it sounds like we may have came pretty darn close here! Very much appreciated.
Admin Ole T.
Amy is fantastic! Super helpful and always treated as a priority. Couldn’t ask for better service!
Reply from Pinpoint PaymentsJan 7, 2025
Thank you! It’s feedback like yours that reminds us why we love what we do.
