Average
Based on 349 reviews
Pitch-Us3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pitch-Us.com have been tirelessly supporting aspiring artists in their journey towards growth since their establishment in 2017. Through a wide range of innovative solutions, Pitch-Us.com have revolutionised the way musicians navigate the competitive music industry. By offering a comprehensive suite of resources, they empower artists to take control of their artistic vision, develop their unique sound, and effectively promote their music to a global audience.
Pitch-Us (pitch-us.com) has 349 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 102 reviews with 1 star · Clear filters
Lenae
used this company and got flagged and got my music taken down off spotify!
Reply from Pitch-UsJul 16, 2024
Hi Lenae, We're sorry that you had negative experience. Please send us an email on [email protected] and we will resolve this issue. Thank you :)
Miller S.
Did not deliver what was paid for. Only 41.7% of what was paid for was delivered.
Reply from Pitch-UsMar 9, 2024
Hey Miller, your campaign is still in progress! You have just received an automated email which was set up incorrectly. As an apology from our side, we will make sure to give you a little bonus :)
Seth D.
Do NOT use this service or any other promotional service. Spotify took my songs down and may remove my whole page. No matter what the website says it isn't legit. No service should be able to guarantee streams. I've been stressed for days trying to recover my songs.
Reply from Pitch-UsMar 9, 2024
Hi Seth, we are still commited to helping you get your songs up - and it is only a matter of time till they are back. You are the rights-holder and therefore you have full control of your music being online. Unfortunately monopolised companies love to take charge but that's a long story. Regardless, please keep checking your email. We are on this with you together.
MAZSAI C.
DONT USE IT!!! Hired the service to get more streams, they “trigger algorithmic streams” by activating Radio spotify playlist but this only activates if you are getting plenty of streams beforehand, being added to playlist, etc, SPOTIFY WILL NOTICE THAT YOU ARE CHEATING BY USING THIS SERVICE BECAUSE YOU ARE ONLY GETTING ALGORITHMIC STREAMS. STAY AWAY
Reply from Pitch-UsMar 9, 2024
We've had some issues in December within our partner network but this has been resolved already 👍 Mazsai, I believe our support team took great care of your issue. But feel free to email us back anytime at [email protected] ⚡️
Jacob E.
Spotify strike! Artist profile at risk! Thought using this company was safe however as of yesterday I have my first Spotify strike on the 3 songs I used this promotion for. The response I got from Spotify was that the streams are in fact botted and the company isn’t using algorithmic streaming as it promises. I have since reported it through spotify as the company looks so real but obviously fools so many others.
Reply from Pitch-UsNov 26, 2023
Hi Jacob! The "Spotify strike" you have received sounds like an automated notification from DistroKid, which they recently sent to all their artists regardless of promotional service usage. You can read more about this recent controversy on Reddit. Rest assured that all streams coming from our campaigns are authentic and legitimate. If Spotify's judgment seems to be incorrect, we will happily provide evidence of our ad placements as well as the source of song traffic. Please do not hesitate to contact us by email if you need any additional help!
Proverbs O.
We purchased a promotion pack and we selected x2 duration. The wording in their site is extremely misleading and confusing. They have 3 options, half duration, standard and x2 duration. The cover image of the product says 4 days so does half duration mean you pay the full amount for only half the days of promotion?? So confusing and they dont list any details of this anywhere. Huge waste of money and support doesnt even get back to you...
Reply from Pitch-UsOct 7, 2023
Hi Proverbs, we are sorry for your negative experience. We have recently updated our site and made the campaign durations easier to understand! Please email us again for a free campaign. Our support team always gets back to everyone :)
