Excellent
Based on 376 reviews
Plum Diamonds5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
Mary A.
High quality, professional, great customer service and affordability are all the things I would use to describe this company! It was a wonderful experience working with Plumb Diamonds!
Reply from Plum DiamondsSep 20, 2024
Thank you so much for your feedback! We're so happy you had a wonderful experience!
michelle G.
I ordered an emerald cut diamond md had it put on a gold band, I was kept in the loop all the way through the process. It don’t take long and I received the ring yesterday and it is breathtaking, I couldn’t love it more than I do!
Reply from Plum DiamondsAug 1, 2024
Michelle, we love your ring and we are so happy that you do too! Thank you for letting us make it and for sharing your experience in this review. We hope to have you back at Plum again soon!
Kimoya S.
Thank you so much Plum Diamonds ! My proposal and the ring was perfect ! You guys executed the job tremendously!
Reply from Plum DiamondsJul 29, 2024
Kimoya, it means so much to us that you chose Plum to be a part of this special moment and your story together. We appreciate your kind words and wish you both health and happiness together!
Lisa K.
Renee was very helpful in my search for a perfect oval shape diamond! Very friendly, very personable and very quick to respond! Amazing to work with!!!! My ring is amazing!!!
Reply from Plum DiamondsJul 27, 2024
Lisa, thank you for such kind words! We strive to make each customer love both the process and the finished product - thank you for sharing your experience and reach out if you need anything.
JM
Amazing from beginning to end. The customer service is unmatched, and the communication is very personable. Every email and text communication was tailored to me, and it wasn’t automated which I LOVED—very responsive. Lastly, the ring is beautifully crafted. I love everything about it.
Reply from Plum DiamondsAug 1, 2024
Thank you so much for sharing your experience, and we're thrilled you love your ring! We appreciate your feedback!
Ciara
I had researched different companies and decided to purchase from Plum Diamonds and couldn’t be happier with my decision! I had a great experience from picking out my ring to delivery. Their customer service is excellent! They were very responsive. They were extremely helpful and patient in answering my questions throughout the ring selection process. Most importantly, the ring was absolutely beautiful and had the best quality!
Reply from Plum DiamondsJul 15, 2024
Ciara, we're so happy to hear that your ring is everything you hoped for. We love helping customers like you with all their questions, we're glad you noticed! We hope you return to Plum again, it was a pleasure to work with you.
Darryn T.
Excellent communication! Quick responses, constant updates and superb customer service. Kristy & Renee are awesome! The custom ring was expertly and beautifully crafted and exceeded my expectations.
Reply from Plum DiamondsJul 11, 2024
Exceeding expectations is our goal! So happy that was your experience and thank you for sharing a review. It was a pleasure to work with you and we are honored you chose Plum.
Colleen
My husband bought me an absolutely GORGEOUS radiant cut ring from Plum Diamonds for our 22nd wedding anniversary! Kristy, Renee and the entire Plum Team are fantastic! They are always available to answer any questions you may have and they are extremely kind and knowledgeable. Our experience with Plum Diamonds was AMAZING from start to finish! We are now Plum Diamond clients for life!
Reply from Plum DiamondsJul 10, 2024
Colleen, as I said before the honor was ours! We loved being a part of this project and getting to know you both a bit - please enjoy that ring for many years to come!
