Excellent
Based on 376 reviews
Plum Diamonds5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
Short notice P.
Amazing customer service. Hella rad 10/10
Reply from Plum DiamondsJun 28, 2024
We think making our customers happy is hella rad so we very much appreciate that you cared enough to share! We wish you the best with the proposal and we're honored to be a part of it. Thank you!
Seth F.
They were wonderful from start to finish. They reached out as soon as I ordered the ring, they kept me updated on the process and shipping, and have kept in contact with me after, to ensure that everything has been satisfactory. I was unsure about buying something like a diamond ring online, but Kristy and Renee have been excellent- I wouldn’t do it any other way!
Reply from Plum DiamondsJun 28, 2024
Seth, we're overjoyed that your experience was a good one! We work hard to make sure each customer feels taken care of and receives jewelry that matches the service. It was a pleasure to work with you, thank you for supporting Plum!
Amber K.
My partner recently purchased a gift for me from here and I was amazed at how beautiful the ring was. I can not recommend this store enough - thanks
Reply from Plum DiamondsJun 28, 2024
Amber, we're truly touched that you cared enough to leave a review! Congrats on your engagement and we'd be honored to work on your wedding band too-hope to see you back at Plum!
Trevor C.
Nailed it. Awesome job.
Anthony P.
Communication was impeccable and the ring is absolutely gorgeous
D.Cherry
We recently celebrated our 47th wedding anniversary, AND the 50th anniversary of our first date. My "fifty years" ring is exactly what I hoped for. The beautiful two-tone 18kt & platinum setting is very sturdy and meticulously crafted. My diamond is also gorgeous in person. I needed some hand-holding, as making a purchase like this without the benefit of seeing it in person and trying it on and was a bit worrisome. But, Renee was patient and helpful. She responded to my questions quickly and professionally. My ring was delivered on time exactly as promised. I don't think I'll ever purchase another earth-mined diamond again. Thank you, Plum Diamonds!
Reply from Plum DiamondsJun 18, 2024
Darla, we're so thrilled you love your ring! We know it was a leap of faith and although we were confident you'd love it we couldn't wait to hear. Caring enough to leave a review is the cherry on top! Thank you for trusting Plum with such a special gift and congrats on 50 years!
Birdie
Best experience and customer service! Plum Diamonds responded quickly and kindly to my questions, the quality of their jewelry is amazing, and their prices are affordable. They made it such a personalized shopping experience that it didn’t feel like it was an online order. They are there for you every step of the way. Thank you so much!
Reply from Plum DiamondsJun 16, 2024
Hi Robin! We appreciate you being a loyal member of the Plum family and it was a pleasure working with you! Thank you for acknowledging the effort we put into making each customer feel seen and taken care of. We'd love to see you at Plum again!
randy H.
This was an easy purchase it's a beautiful wedding set and you delivered it early which will make the surprise all the better thank you
Reply from Plum DiamondsJun 15, 2024
Randy, thank you so much for trusting Plum with such an important purchase-we were honored to make your set! Please reach out if we can help in any way...and thank you again for leaving a review. An early congrats to you!
