Excellent
Based on 376 reviews
Plum Diamonds5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hi! We're Plum Diamonds, and we're all about serving you premium lab grown diamond rings and fine jewelry. Each piece is fully customizable and crafted just for you in our own sustainable workshops. We offer free lifetime servicing and sizing, and we're founded by female jewelers who love diamonds (and won't steer you wrong!).Plum Diamonds crafts the highest quality gold and platinum settings in adherence to strict ethical and sustainability regulations. We own the best custom manufacturer in the business, where expert teams craft heirloom-quality fine jewelry for discerning customers across North America.Together, we’ve been doing this for generations and will continue for decades to come!Through www.plumdiamonds.com, we bringone-of-a-kind, impeccable rings direct to you.
Plum Diamonds (plumdiamonds.com) has 376 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 372 reviews with 5 stars · Clear filters
Joe
Fast and great customer service!
Reply from Plum DiamondsApr 25, 2024
We always appreciate when someone is moved to leave a review-so thank you! It's been a pleasure working with you both and we look forward to what comes next!!
Rigel Valdes M.
Amazing experience buying a ring from you, you guys made it so easily and the quality of the ring is amazing, great experience overall Kristy and Renee really responsive through emails, love it.
Reply from Plum DiamondsApr 24, 2024
Rigel, thank you so much for taking the time to leave a review ~ We love to hear that you had a great experience and that the ring exceeds your expectations...those are our goals! It was a pleasure to work with you and we hope you'll come back to Plum in the future.
Elizabeth P.
My entire experience so far has been 10/10! Their CS team is so responsive and helpful. I truly couldn’t recommend them enough.
Reply from Plum DiamondsApr 17, 2024
Thanks Elizabeth! That means a lot to us and we very much appreciate that you cared enough to leave a review. We really look forward to working on your "real" ring!
Jace
The ring looks beautiful! I just love the platinum cathedral design, and the stone is so beautiful! I will be perfectly honest. I was pretty afraid to buy a ring online, but I knew I wanted a lab diamond at a reasonable price. I wasn't going to get that at a big retail store. I looked a bunch of places not quite satisfied. I was about to take a "good enough" alternative when I found Plum. They may not have the world's largest selection but the quality of diamonds are fantastic. They set diamonds oh so well (compare it to some other places horror stories). I feel like they also had a good balance of stylish but durable bands. I have no doubt it will last a lifetime, especially with the yearly care. I got all this at a competitive price! Renee & Kristy are so great too, providing updates and answering any questions timely.
Reply from Plum DiamondsApr 11, 2024
Jace, we are so happy that you found us! We agree, we made the ring to last a lifetime especially if you take advantage of our annual care. We can't wait to take care of the ring and get updates from you along the way-welcome to the Plum family! Thank you!
Micah
Exceptional service and wonderful product. I had a right turn around time and Plumb delivered. The service team communicated with me quickly and sent me photos and updates. The hand written note was a nice touch. The only thing better than the amazing service was the ring itself.
Reply from Plum DiamondsApr 11, 2024
Micah, we were as excited as you were that we could meet both your timeline and your ring design aspirations! Leaving a review means more than we can explain-thanks for trusting Plum with this special ring. Come back for wedding bands!
cole G.
They were super easy to work with and respond quickly.
Reply from Plum DiamondsApr 10, 2024
Thanks Cole! We appreciate that you cared enough to leave a review! It was a pleasure working with you we're so glad you had a great experience. Please come back to Plum anytime!
Janet
Kristy and Renee are wonderful! I wanted a custom piece and they responded quickly to my request. All emails with them were very prompt and cordial. I felt like they truly shared my excitement for my new ring and stayed in touch through every step of design, shipping and delivery. Highly recommend Plum Diamonds.
Reply from Plum DiamondsApr 6, 2024
Janet, your sweet sentiment is much appreciated! We did really share in your excitement and we were so happy when you received your ring in time for the weekend. It's been a pleasure to work with you and we hope to do it again! Thank you!
Erika O.
Since day one the response time has been beyond quick, they have always answered all my fiancé and my questions, no matter how many times we needed someone to repeat the same answer. Thank you sooooo much PLUM from getting my engagement ring to just receiving my wedding band today for our upcoming wedding. You guys have been great!
Reply from Plum DiamondsApr 5, 2024
Erika, it has been a pleasure to work with you both! We love your set and are so excited for your upcoming wedding. Thank you for caring enough to leave a review and please come back to us for anniversary bands ;) Thank you again for supporting Plum!
