Excellent
Based on 654 reviews
PlusCup – Personalized Videos for Kids & Adults4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PlusCup, we create personalized videos that make every celebration unforgettable, from kids’ birthdays to heartfelt messages for adults. Each video features your chosen characters, customized with names, ages, and special messages, all crafted by our editors and delivered within 72 hours.Loved by families and individuals around the world, PlusCup brings joy, smiles, and magical memories to life, one video at a time. ✨ Create your personalized video today at PlusCup.com
PlusCup – Personalized Videos for Kids & Adults (pluscup.com) has 654 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 578 reviews with 5 stars · Clear filters
Sasha J.
Omg I love the video !! My baby turns 2 soon and the theme was just what I wanted and needed for her thank you guys so much it’s beautiful!!!!! And perfect and the customer service was A1!!! No issues at all I will definitely shop next year as well !!!
Ellen L.
The joy and excitement on my grandson’s 3 year old face was indescribable! No one in my family will ever forget those special moments as he watched. And he continues to watch over and over. Thank you!
Aseem A.
We got peppa pig and bluey videos made for our daughter's third birthday. One of them turned out perfect in the first attempt but another one had a small pronunciation issue in it. The team worked on this very quickly and helped resolve all issues. Very happy with the post sales service. They really want to make it a happy and perfect experience for you. My daughter now sees those videos every day!!
Alin George L.
Just received the video that was ordered, amazing job guys, after I received the video i have requested to add a picture with my kid, and i received this like in 15 min, these guys are amazing, definitely will buy back again.
Jessica C.
My son was over the moon excited with his Elmo personalized video!
Bobby W.
I was disappointed that the birthday girl's name was not mentioned as it was in other videos. Hearing her name or maybe have her picture on stage as she was celebrated would have definitely been better than just putting her picture in the corner at the end of the video. Other than that, it was ok. I failed to mention that it was the K Pop video that failed to make the birthday celebration personal, as did the Bluey and Elsa videos. I appreciate the rapid response and the updated version of the K Pop video that is perfect. It will put a forever smile on Aspen's face. I highly recommend your company!!!!
Reply from PlusCup – Personalized Videos for Kids & AdultsFeb 4, 2026
Hi Bobby, Thank you so much for sharing your feedback with us, we truly appreciate you taking the time to explain how you felt. We’re really sorry that the K-Pop video didn’t feel as personal as the Bluey and Elsa ones. That’s absolutely not the experience we want for you or for the birthday celebration. We’d genuinely love to fix this and make it right for you. please check your emails. Thank you, Rachel
John K.
I would give this 10 stars on a five star scale. If you are a parent, grandparent, aunt or uncle, you should consider this as a gift for that special child in your life. The video quality was absolutely perfect and the messaging was great. But the service level was unequivocally excellent. This was my first purchase and I will continue to buy from them as the opportunities present themselves.
Laurie
Wow - my grandson was really surprised and loved every minute. They delivered exactly what they promised and I had it expedited because I ordered it the morning I needed it and they delivered. All of my guests were impressed.
