Excellent
Based on 680 reviews
PlushRugs4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 565 reviews with 5 stars · Clear filters
Oscar
Our order was handled as smoothly as it could have been. We had occasion to contact the company and used email. Amber got right back to us, handled our request and was polite and efficient. The rug was shipped by FedEx and arrived in just a couple of days. We couldn't be more pleased with our experience as ND their customer service.
Connie B.
I love my rug! It was just the color I needed for my room. I was so surprised that I received it as fast as i did. Great customer service!
karen
ON TIME AND WRAPPED WELL
Armin P.
I am thoroughly impressed with my purchase! The rug is of excellent quality and matches the description perfectly. Delivery was incredibly fast, and the overall experience exceeded my expectations. I would highly recommend this seller!
Jennifer
I only received one of two rugs I ordered. It’s been weeks.
Reply from PlushRugsNov 29, 2025
Good Morning Jennifer, I am so sorry about the issues with your order and only receiving 1 of the 2 rugs you ordered. It appears our warehouse mistakenly processed your order for only 1 of the pieces and after you reached out last week we immediately notified them to get the other piece shipped. We will have tracking information for the other piece next week. I will make sure one of our supervisors reaches out to you to ensure everything is handled smoothly here on out. - The PlushRugs Team
David J.
I had purchased a Nourison Jaipur large area from another store and it was very faded and more one color instead of multi. 'Plush Rugs' version, in a different chosen pattern, looks like it was just woven and is so beautiful, I couldn't be more pleased.
Reply from PlushRugsDec 1, 2025
Thank you so much for the review David, we're thrilled you love your new rug! - The PlushRugs Team
Deborah
Staff were friendly and helpful. Easy process when l had to return a rug.
Jerry
Rug was exactly as pictured and of good quality.
