Excellent
Based on 538 reviews
Plymouth Rock Assurance4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 11 reviews with 3 stars · Clear filters
TRUNG T.
I 'm 64 year old, I drive slow, this won't change anything on my dairy routine, only go work and go home, less than 10 miles a day.
Reply from Plymouth Rock AssuranceMay 20, 2026
Hi, thank you for being a customer and for sharing your feedback. If there’s anything we can assist with, our team is always here to help. You can reach us at 844-242-3555 or [email protected].
EMILY P.
The YUBI app is inaccurate when I would be parked up and would go on my phone It would say I was using it when I was driving
Reply from Plymouth Rock AssuranceMay 19, 2026
Hi Emily, thank you for sharing this feedback. We’re sorry to hear about your experience. We’re following up with our team to look into this further.
CB
When I first was quoted a policy I was asked if I wanted to bundle a renter's policy. I said I would like to see how much cheaper it would be then my current policy. Got the quote and was told I could add it after I cancelled my current policy. Tried to add renter's and was told I didn't qualify, even though I was given a quote a few prior. That is why I gave 3 stars.
Reply from Plymouth Rock AssuranceMay 20, 2026
Hi, thank you for your feedback. We apologize for the confusion and understand your frustration. We're sharing this feedback with our team to look into further.
