Excellent
Based on 538 reviews
Plymouth Rock Assurance4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Kimberly B.
The agent was very helpful and patient when explaining everything to me. Made sure I was understanding everything and didn't hesitate to answer my questions
Reply from Plymouth Rock AssuranceOct 22, 2026
We love hearing that! Thanks for sharing and for choosing Plymouth Rock.
triny V.
Amazing customer service from the staff that helped me through my quote
Reply from Plymouth Rock AssuranceOct 22, 2026
Happy to hear about your great experience! Thank you for sharing,
Deborah M.
AJ was so kind and patient with all my questions! He’s great!
Reply from Plymouth Rock AssuranceOct 22, 2026
So glad to hear that! Thanks for sharing.
Myriam G.
The sales rep was awesome and amazing already referred lots of people
Reply from Plymouth Rock AssuranceOct 21, 2026
We're thrilled to hear you had such a great experience with our team! Thank you so much for sharing and recommending us.
Allison M.
The customer service is one of the best that I’ve experienced. Connor was helpful and patient it was a pleasure.
Reply from Plymouth Rock AssuranceOct 21, 2026
We are so thrilled to hear that you had such a wonderful experience! Thank you for sharing.
Moses G.
Excellent service
Reply from Plymouth Rock AssuranceOct 21, 2026
Glad to hear! Thanks for sharing.
SHIRISH D.
Online process was smooth to get a quote. A rep (Bryan Roll) helped with finalizing.
Reply from Plymouth Rock AssuranceOct 21, 2026
We're glad to hear the online quoting process was smooth. Thank you for sharing your experience!
Ellen E.
When I finally got to the right department, Connor helped me through the paperwork, explaining everything thoroughly. He even stayed on the line with me while I accessed the website to sign. He was extremely helpful and encouraging. Great price too!
Reply from Plymouth Rock AssuranceOct 21, 2026
Thank you for sharing! We're so glad Connor took the time to walk you through the process and make everything easier.
