PomuyooReviews of pomuyoo.com

Do not order from this company. Dress arrived with no tags. It did fit perfectly according to the measurements on the site except the breast cups were not proportioned correctly. (Measured 11 inches from outer sides) The company only agreed to refund half of what I paid in lieu of returning the dress that would have cost me around $35. There’s no way I can resell the dress so instead it will be donated. Negative experience!

Absolute rubbish; those words describe the product/goods, as well as the customer service. I ordered what I thought was a suit, only to receive something that I would’ve been ashamed to send to a customer if I were them. DO NOT ORDER FROM THESE THIEVES!! You have to pay to get it delivered to you, and then pay to send it back. Save yourself the hassle and expense and go elsewhere. Quality was very poor, customer communication is pitiful. Customer service is unhelpful, and I wish I never ordered from here.

We have tried multiple times To get our money back from the dress, which did not fit. How can you say that you left extra material on the dress when it was supposed to be fit to size? I think you guys are not very professional. I want my money back. Credit it back to my account.I've tried multiple times again, an emailed you you said you will send me 75 dollars partial payment and not received any texts or email I had to buy another dress for our granddaughters wedding now I want the whole amount back and will send this stupid dress back and will never order anything from you again I am going to tell everyone I know and Facebook and Instagram what I went thru I'm calling my bank also

Cela va bientôt faire 1 mois que j’ai passer commande chez eu pour un costume et un gilet jusqu’à ce jour je n’ai toujours pas reçu ma commande qui plus est le service ne me réponds pas que je leur dis que j’attends ma commande j’ai commandé pour un mariage. Le service de livraison ne répond pas non plus.

The dress arrived with three spots like oil on the front by the armpit. The slip under the chiffon was inside out, meaning seams were on the outside. There was no hem, just cut fabric. When I complained they wanted pictures, I sent them two. They just argued with me. They would not allow me to return the dress. So buyer beware if you buy from this company. I had to buy another dress from Macys.

My dress arrived covered in light black mould. This could have happened in transit etc, however, Pomuyoo have completely ignored all my emails. The dress itself was lovely but I’m extremely disappointed to be ignored. I’m not paying £80 for a mouldy dress. So I’m having to go through my bank for a chargeback. I would steer clear of this business because if something happens to your dress on the way they’re not going to communicate.

I am writing to express my extreme disappointment with the dress I recently received from Pomuyoo. The item I was sent does not match the product shown in advertised photos in several significant ways. First, the color is completely different from what was displayed online. Additionally, the dress itself is poorly constructed—it is crooked and does not hang properly. The fabric is also not what was advertised, and overall the quality is far below what I expected for a purchase of nearly $100. *service team as been contacted by email.

I will never purchase from this company again. I purchased a suit to surprise my child for his prom and of course as a teen he didn’t like the style immediately after seeing it. I sent an email on the same day to request a refund but the company it so against me sending it back and keep asking me to keep the suit to give to a family member or friend. I keep explaining to them that i just want a refund. They just keep giving me the run around on how to send the suit back. They provided me with a return address but when i searched the address, its to a company that sales ultrasonic cleaning equipment. As a person who works for law enforcement I think this company should be investigated. What happened to the “No Hassle Return Policy” written on the website? I have been hassled for three day’s now going back and forth with emails trying to get my refund. Then they suggest you call them. who wants to call china to get the same run around and have money charged on their phone bill for the call? Anywhere I can put a review i will do just that (google, yelp, facebook, instagram etc). I’m so disappointed.