Excellent
Based on 36 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Preferred Market Solutions has been a leading provider of loyalty programs and solutions to small businesses, as well as multi-store chains, since 2004. We serve businesses across many diverse industries, including retail, hospitality, restaurant, service, leisure, medical and many more. Our Preferred Patron™ Loyalty Solution has become the envy of the competition, with many trying to emulate it's success. We have formulated over a decade of hands-on marketing experience into our Preferred Patron™ solution, making this program simply the best loyalty program available to any business of any size today!
Preferred Patron Loyalty (preferredpatron.com) has 36 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 33 reviews with 5 stars · Clear filters
Gary
I switched over from another loyalty company and my experience couldn't have been any better. It was easy to get started and they even uploaded my data for me. Great people. Always professional.
Reply from Preferred Patron LoyaltyMar 25, 2017
Thank you Gary. We are glad to have you onboard with us! If there is anything you need, just let us know.
William S.
We use it at our senior living facility cafe to manage guest spending accounts. The program works well and reporting is exceptional. Our guests find it very convenient. Support us always quick to respond when we have questions.
Reply from Preferred Patron LoyaltyMar 25, 2017
Thank you Bill for the feedback.
Jess
What a great program. So easy to use and implement. I highly recommend this product. It has been extremely beneficial to our company. I especially like the automated emails and text messaging. Keep up the great work!
Reply from Preferred Patron LoyaltyMar 25, 2017
Thank you Jess for recommending us!
Jake
I really like this loyalty program. I've been using it for several years. The automatic emails help me keep in touch with my customers. Customers really enjoy the recognition they receive. Overall, a terrific program for my salon business.
Reply from Preferred Patron LoyaltyMar 25, 2017
Thank you Jake. We appreciate the positive comments!
Denny
The service rep "Matt" is very knowledge and helpful.
Reply from Preferred Patron LoyaltyMar 23, 2017
Thank you Denny. We are glad to hear positive feedback on Matt and that you are having a positive experience with us. Matt has certainly been a great asset for us!
IM
I knew when we set out to find a loyalty partner we would need a team who would take the time to understand our needs and would help educate us along the way. From the initial call with Brett at Preferred Patron, we have been blown away with the knowledge, professionalism and speedy replies. The team at Preferred Patron has been absolutely great to work with and their attitude of "no question is ever stupid" has helped to build a very open collaboration between our company and Preferred Patron. Overall the system has given us the ability to collect useful customer data allowing us to build on customer loyalty and drive customer frequency. It has also giving us the ability to remarket to new customers who may have only visited once, by leveraging meaningful email communications. I would recommend Preferred Patron to anyone. Keep up the great work team!
Reply from Preferred Patron LoyaltyMar 23, 2017
Thank you Isabel. We appreciate the endorsement and look forward to a continued, positive relationship!
Brian
Tried other programs originally but found no value in them. Solutions and customer service was often lacking. I did not like advertising their brand instead of my own brand on email and card design. I am very happy I found Preferred Patron program. It does a much better job interacting.
Reply from Preferred Patron LoyaltyMar 23, 2017
Thank you Brian. Glad you finally found a solution (Preferred Patron) that works for you! I can certainly understand why having a privately branded loyalty system, such as Preferred Patron, would be desired over a common card, common brand, multi-merchant system.
Leighann
Preferred Patron is and has been an excellent company to work with, always responsive and absolutely unparalleled customer service. I've recommended them to many colleagues and will continue to do so!
Reply from Preferred Patron LoyaltyMar 23, 2017
Thank you Leighann. We're happy we are able to provide a positive experience for you, regarding your loyalty system. We certainly appreciate all the referrals you have sent our way! We can't express enough gratitude. Thank you!
