Excellent
Based on 175 reviews
Premium Saunas4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Premium Saunas, we believe your home should feel like a retreat. That is why we offer a carefully selected range of traditional, infrared, indoor, and outdoor saunas, all crafted with quality you can count on. Each sauna includes a full manufacturer’s warranty, and with our price match promise, you are guaranteed the best value online. From start to finish, our team is here to make the process smooth so you can enjoy the comfort, health benefits, and relaxation of your own private spa at home.
Premium Saunas (premiumsaunas.com) has 175 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 155 reviews with 5 stars · Clear filters
Viktor
Good company and very good salesman. Very polite and gave me exactly what I’m asking for. Fast shipping !
Reply from Premium SaunasJun 19, 2026
Thank you, Viktor! We’re glad we could help you find exactly what you were looking for. Enjoy your sauna!
Maurice H.
Good follow up and good customer service and also good product
Reply from Premium SaunasJun 19, 2026
Thank you, Maurice! We’re glad to hear you’ve been happy with both the product and the service. Enjoy your sauna!
A. B. Plumbing Services, LLC ..
They helped me size our unit, and when that unit was no longer available, they recommended the Harvia brand, and again that size had been discontinued, so they advised the unit we purchased. From payment to delivery was a little more than a week, and the price was very competitive. Great experience.
Reply from Premium SaunasJun 19, 2026
Thank you! We’re glad we could help you find the right heater and get it delivered quickly. We’re happy to hear you had a great experience.
Rick C.
Very easy to work with, gave me a great price and shipped right away!
Reply from Premium SaunasJun 19, 2026
Thank you, Rick! We’re glad we could make the process easy and get your order out quickly. Enjoy your sauna!
Thomas B.
We have had the Sauna now for a few months and we love it!
Reply from Premium SaunasJun 19, 2026
Thank you, Thomas! We’re happy to hear you’re still loving your sauna after a few months. Enjoy many more great sauna sessions ahead!
Daniel E.
The sauna is beautifully made. The 10 wall/floor/roof sections are really heavy but they go together nicely and the fasteners are all stainless and well organized. The instructions are not the greatest but we muddled thru ok. Hooking up the control unit required a couple of jumpers which was not clear in the wiring diagram. Had to get help from the distributor on that which delayed things a bit. Finally got everything working. The Cable for the remote panel controller was too short and it is a European cat 5 which has a different connector than the US cat 5 phone wire so we had to special order a longer cable to get things working properly. Now to wax the interior before first use.
Reply from Premium SaunasJun 19, 2026
Thank you, Daniel! We’re glad to hear you’re happy with the quality and craftsmanship of your sauna. We appreciate your feedback on the instructions and setup process, and we’re happy we could help get everything up and running. Enjoy your sauna!
Joe C.
Everyone I dealt with did a great job! If I had a concern it was quickly resolved. Thanks to Daniel, Carlos, Juan and anyone I have neglected to mention. All were professional and friendly.
Reply from Premium SaunasJun 19, 2026
Thank you, Joe! We’ll be sure to share your kind words with the team. We’re glad we could help and make the experience a great one.
Steven R.
Sauna was even prettier than photos ! Exactly what I wanted …. And I am picky ! Installation and assembly a little involved because I required an electrician but no real problems!
Reply from Premium SaunasJun 19, 2026
Thank you, Steven! We’re glad the sauna exceeded your expectations. Enjoy your sauna, and thank you for choosing Premium Saunas!
