Excellent
Based on 175 reviews
Premium Saunas4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Premium Saunas, we believe your home should feel like a retreat. That is why we offer a carefully selected range of traditional, infrared, indoor, and outdoor saunas, all crafted with quality you can count on. Each sauna includes a full manufacturer’s warranty, and with our price match promise, you are guaranteed the best value online. From start to finish, our team is here to make the process smooth so you can enjoy the comfort, health benefits, and relaxation of your own private spa at home.
Premium Saunas (premiumsaunas.com) has 175 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 155 reviews with 5 stars · Clear filters
Thomas C.
Excellent team of true professionals. Worked with my schedule and always there for any follow-up questions. The Dundalk products are of superb quality!!!
Reply from Premium SaunasJun 19, 2026
Thank you, Thomas! We’re glad we could help throughout the process and answer any questions along the way. Enjoy your Dundalk sauna!
Paul
David helped me navigate changes in price and ended up getting me a lower cost. Very transparent and honest. They will definitely take care of you
Reply from Premium SaunasJun 19, 2026
Thank you, Paul! We’re glad David was able to help you find the right solution. Enjoy your sauna, and thank you for choosing Premium Saunas!
Collin W.
Everything was seamless, quick, and communication was excellent! Recommend!
Reply from Premium SaunasJun 19, 2026
Thank you, Collin! We’re glad everything went smoothly and that communication met your expectations. Enjoy your sauna!
Mike R.
I ordered the Golden Designs Hanko 2-3 person sauna from Premium Saunas. The customer service was excellent - very responsive and timely. The order processing was very efficient and smooth. I needed to get clarification on a couple of items and Daniel and David were very quick to provide answers from the manufacturer. Overall, I would highly recommend Premium Saunas.
Reply from Premium SaunasJun 19, 2026
Thank you, Mike! We’re glad Daniel and David were able to help and answer your questions along the way. We appreciate your recommendation and hope you enjoy your sauna for years to come.
David M.
The company is super responsive and always there when you need something. They really care that the customer is happy. I bought the cl7g cube sauna and I am beyond pleased, such a high quality amazing sauna that is super solid. I will go to premium sauna for all my future sauna needs!
Reply from Premium SaunasJun 19, 2026
Thank you, David! We’re thrilled to hear you’re loving your CL7G. Enjoy it, and we look forward to helping with any future sauna projects.
Sergei G.
The order arrived on time.
Reply from Premium SaunasJun 19, 2026
Thank you, Sergei! We’re glad your heater arrived on time. Enjoy your sauna!
Donna S.
Having someone to respond quickly and help answer questions made the purchase so much easier. I was initially hesitant to purchase online but the purchase was so easy with amazing communication
Reply from Premium SaunasJun 19, 2026
Thank you, Donna! We’re glad we could make the process easy and help answer your questions along the way. Enjoy your sauna!
Whitney
Easy to put together, I love using the app to set a schedule to turn on, works great and my husband and I use it almost everyday :)
Reply from Premium SaunasJun 19, 2026
Thank you, Whitney! We’re happy to hear you and your husband are enjoying your sauna so often. Enjoy your daily sauna sessions!
