Excellent
Based on 588 reviews
Prime Flights5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prime-Flights is known for curating exceptional bespoke journeys. What started as a small business in 2019, quickly grew into a leading Travel Company that has planned and executed countless successful vacations. Whether you’re dreaming of a tropical honeymoon, a nature-inspired family trip or a short weekend getaway, we’re here to handle all the details and send you on an unforgettable, hassle-free trip
Prime Flights (prime-flights.com) has 588 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 572 reviews with 5 stars · Clear filters
Constance L.
Cameron has the patience of a saint. Working with 4 older ladies (age 84) who have a hard time with computers. He was very knowledgeable and very helpful getting our flights. We will definitely work with him again.
Bob & Wei E.
Stanley King was excellent in helping us through the booking process. We were originally looking for business class tickets, but after reviewing the options and costs, we ultimately decided on premium economy as a better value. Stanley was extremely professional, patient, and attentive throughout the entire process. He took the time to understand our needs, carefully presented different flight options, and always kept our budget in mind. What stood out most was how helpful and responsive he was. He explained the differences and helped us find flights that balanced comfort, schedule, and cost. Thanks to his guidance, we felt confident that we were making the best decision for our trip. It was truly a pleasure working with Stanley. His professionalism, patience, and dedication to customer service made the entire booking experience smooth and stress free. We would absolutely recommend him to anyone looking for assistance with travel planning.
Jeanne S.
Steve was amazing!!! He was very kind and listened to all my needs. He came up with better flight times and connections than anyone else. And I got a good price so I booked with them. HIGHLY recommend!!!!
Sahar L.
Orlando in Prime Flight customer service was awesome! So helpful. Thank you for being so kind and patient with me. Walked me through every step and every question I had for him very thorough.. Well recommend a family and friends.
Jose
Orlando is very responsive and clear. There was an issue with United the last time I used Prime the night before my flight when I tried to check in online. My issue was immediately handled by Orlando’s manager and hit me replacement flights with no additional cost or change of arrival or any inconvenience for that matter. I was impressed and that’s why i just booked 10 business class tickets for my family today. No company is perfect but you see the quality of that company in the way and speed they handle problems. Prime Flight passed with flying colors!
Yissel P.
I was very pleased with the great job performance, helpful and attentive. I couldn’t ask for a better agent. Thank you Jordan Z
customer
David Young is very easy to work with. He responds to inquiries quickly.
customer
Stan was wonderful: Calm, efficient and accomodating.
