PrimmitiveReviews of primmitive.com

Terrible company and will never buy from them again. Shirt fabric was awful, color not as shown and fit not good. I asked for a refund and was told it would be too expensive since the shirt was from China so I should just keep the shirt and would them giving me $3 be okay. The worst customer service ever!!! Wish I could give zero stars.

I was not happy with the heavy synthetic fabric the t-shirt and sweatshirt I ordered were made of. When inquiring for a refund, they would give me $6 back and I could keep the clothing. This in NOT a company I would ever buy from again!!!! The clothes look cute in the advertisement, but don't necessarily match what you receive. In addition, so much of this is coming from China, though their sites lead you on to think their products are from here in the states. Always a lesson to be learned and this experience has taught me to look at reviews before ordering online again.

I ordered 4 shirts. One shirt I ordered was short sleeve blue shirt. They sent a long sleeve mustard yellow shirt. When I emailed customer service they said it was the same shirt and therefore cannot do anything about it. I even sent pictures.How dumb do you think I am? They are horrible. Will not give straight answers or help in anyway. The other shirts are horrible quality. Do not order from this place!

I ordered a Christmas sweater on Dec 6 or 8th. Well it’s March and no sweater. There is no one to talk to. I was provided a tracking that was bogus. It stated it was delivered but then another tracker I use show it in NY and back to Philadelphia and now in limbo. I tried to get my money back but get a generic response from this SCAMMER. Never ever buy from this company. I just chalk the money up as charity so it doesn’t stress me out that I scammed.

Ordered what looked like a knitted textured jumper. Received a printed top on very cheap material which looks nothing like what they advertised. Have been unsuccessful in returning it so will be sending it to a charity shop. Complete waste of money!!

Wouldn’t let me give them zero stars!!! Where do I start, this as been an horrendous experience, this company is miss leading buyers by advertising items that don’t look anything like what there sending out to customers! There selling platform makes you believe that your ordering from a company based in your actual country, but it’s not till two weeks go by and your items have not arrived and you start researching that you find out it’s coming from China, so the Christmas sweaters I ordered didn’t arrive till after Christmas, not that there sweaters as there cheap nasty thin printed jumpers, nothing like the luxurious sweaters on the photos advertised!!! Started contacting primitive to cancel the order as it wouldn’t be here in time for Christmas this went on for weeks and every email I sent only got a standard reply each time, until they’d eventually despatched the order, then you get an email saying it’s despatched and too late to cancel!!’ Even though you’ve been asking for it to be cancelled before way before they actually dispatched it! DO NOT BUY FROM THIS COMPANY, there dishonest scammers duping people into buying items and then sending them products that are nothing like what you’ve actually purchased!!!

Rubbish quality, nothing like the photos showed. Tried to return but was told keep it as it costs more to return it than it’s worth! Absolute scammers. Please don’t buy from these people.

Wat een slecht bedrijf.... Twee "sweaters" besteld. Wat ik kreeg was echt te erg voor woorden. Dunne kwaliteit en dat had ik eventueel nog wel voor lief willen nemen, maar de boorden waren verkeerd genaaid. Dus binnenstebuiten. Ik heb er alles bij gehaald als bewijs, foto's, video's, hun eigen plaatje van de website waarop duidelijk te zien was dat daar de boorden WEL goed waren, maar alles dat ik kreeg was een onbeschofte reactie. Ze wilden nergens van weten en ik moest de items dan maar weggeven. Nou, dit geef je nog niet aan je ergste vijand! Wat een blamage!!! Naarmate je meer klaagt doen ze wat van de prijs af. Eerst 5 dollar, toen 8. Maar dat wilde ik niet. Ik wilde het terugsturen, maar dat werd geweigerd. Dat zou te duur zijn omdat het naar China moest. Ehhhh mag ik dat zelf nog uitmaken? Maarrrr: het is volgens mij gewoon Ali-Express achtige meuk, want op de verpakking staat een adres in Schiedam. Dus dat had ik nog als troef achter de hand. Maar toen ze niet meer reageerden en alles weigerden, heb ik een klacht ingediend bij Klarna. Daar duurde het ook even omdat Primmitive ineens wel weer reageerde (ja ze voelden aan dat ze fout zaten). Maar meerdere berichten, bewijzen en dergelijke naar Klarna en ik ben gelukkig in mijn gelijk gesteld. Dus zo kan het ook. Voor mij nooit, NOOIT meer Primmitive!!!! Klacht