Excellent
Based on 241 reviews
Proper Insurance Services4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Proper Insurance is the Nation’s leading vacation rental insurance provider, with over 100,000 policies written in all 50 states. They’ve custom penned the most comprehensive policy on the market, offering unmatched protection for your property, income, host liability, amenity liability (bikes, kayaks, hot tubs, etc.), theft, vandalism, bed bugs, and more. They even cover SQUATTERS!
Proper Insurance Services (proper.insure) has 241 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Cosimo I.
Sam was amazing. Proper insurance I think is the best insurance for AirBnB I've ever found so far. I needed to replace my roof after a big hail storm and they said they would cover it and I'm going to pay a little bit as normal. Great great great!!
Ruth B.
Dayn Holbrook made it easy to work with. Quick, efficient and got the job done!!
Monty B.
Set up a policy with Proper Insurance working with Bob Bradley and found him to be very knowledgeable and experienced. His advice was helpful and he provided thorough explanations of coverage details and was very quick to respond to phone and email contacts. Fantastic experience in every regard, thanks Bob
Jessica K.
I have now dealt with Taylor at Propwr twice! Both experiences have been excellent! She is efficient, clear, patient, and communicative! I hope to work with her again soon!
Joe I.
I am thrilled to share my outstanding experience with Elizabeth Douma and Proper Insurance, as they have undoubtedly become my most valued insurance partners. A massive flood in my home had left my Airbnb out of commission for an extensive three-month period. When I reached out to Proper, Elizabeth was assigned as my adjuster. She responded promptly, and her reassuring words immediately put me at ease. I knew then that I was in capable hands, and everything would be taken care of. Elizabeth's dedication and proactive approach in handling the situation was truly commendable. She kept me consistently updated on the progress, ensuring that I remained well-informed throughout the entire process. Working with her has been nothing short of exceptional. I wholeheartedly recommend Elizabeth Douma and Proper Insurance to anyone seeking reliable and dedicated professionals. They have certainly won my business for life, and I cannot imagine entrusting my insurance needs to anyone else. Thank you, Elizabeth, for providing such top-notch service and making a significant difference in my experience as a valued client.
Jill K.
We used Proper for two of our short term rental properties. Taylor has always been extremely helpful and answers our questions quickly and thoroughly. Highly recommend!
Patrick O.
Just got approved and everything went super smooth. Nason was a big help, very professional and prompt.
Chris B.
By far the best option for insurance. Our account executive, Wyatt Kemp was knowledgeable, communicative and friendly. He stayed in touch throughout the process and was easily reachable by phone to answer questions.
