Excellent
Based on 241 reviews
Proper Insurance Services4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Proper Insurance is the Nation’s leading vacation rental insurance provider, with over 100,000 policies written in all 50 states. They’ve custom penned the most comprehensive policy on the market, offering unmatched protection for your property, income, host liability, amenity liability (bikes, kayaks, hot tubs, etc.), theft, vandalism, bed bugs, and more. They even cover SQUATTERS!
Proper Insurance Services (proper.insure) has 241 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Lou L.
Proper Insurance has served us well throughout our short term vacation rental period. Taylor Stults, our agent, has been prompt, courteous, and professional during our time with Proper. Thanks for all the help, Taylor
Hunter H.
My claims specialist, Elizabeth Young, was great to work with from start to finish. She was communicative, responsive, and knowledgeable throughout the whole process.
Shea
I have been extremely pleased with my home insurance through Proper. When a burst pipe ruined my basement and forced me to shut down my airbnb, the team at Proper was ready to help at every turn. The coverage is excellent and the customer service top notch. Highly recommend.
Kim
I purchased insurance for my short-term rental from Proper Insurance and received excellent professional service from Taylor Stults. Thank you, Taylor, for your outstanding services, and if there is a chance to buy another property, I will get back to purchase with you again.
Patty
I received outstanding service when purchasing short term rental insurance from Proper. I want to acknowledge and thank Cade Bachman for his outstanding service! I deal with a lot of insurance agents, brokers, and account managers and most do not provide the level of service that I received from him. I appreciate his knowledge, attention to detail and thoroughness! This is one of the few times, I have received insurance declarations and certificates that were 100% correct!
Cynthia P.
I couldn’t get swimming pool insurance from any traditional insurance companies. I found this company and submitted a quote, the next day I received a call from a wonderful woman named Sydney Daub. She was so kind, helpful and she knew her stuff! She answered all my questions and made me feel comfortable and confident in doing business with Proper Insurance.
Vinny C.
I had an exceptional experience with my insurance claims adjuster Chelsey. Their professionalism and prompt communication made the process stress-free. They were empathetic, thorough, and kept me informed every step of the way. I couldn’t have asked for better support during a challenging time!
Lynne
I do not have claim experience to share, but our agent Cade Bachman made securing coverage very easy. He answered questions and followed up in a very timely fashion.
