Average
Based on 150 reviews
Punk Ride3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Punk Ride, we are not just a brand; we're a movement that redefines urban mobility, and we're proud to collaborate with some of the finest names in the electric revolution market. As a sub-brand of Zippy Ride LLC, Punk Ride stands as a testament to the fusion of cutting-edge technology and the rebellious spirit of punk culture.
Punk Ride (punkride.com) has 150 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 70 reviews with 5 stars · Clear filters
Niwar
Bought an ix4, arrived in 4 days (3 business days) with express shipping and came well. Only tested for about 5 minutes so far so good.
Reply from Punk RideJun 3, 2025
Hi Niwar, Thank you so much for your feedback! We’re glad to hear your ix4 arrived quickly and that you’re happy with it so far. If you have any questions or need assistance, feel free to reach out anytime. Best regards, The Punk Ride Team
Claire H.
Excellent customer service and very helpful with my enquiries. Lovely scooter and I've got one happy lad👌
Reply from Punk RideMay 22, 2025
Hi Claire, Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that you’re happy with the scooter and that your lad is enjoying it—that truly makes our day! It’s also great to know our team was able to support you with your enquiries. Your feedback means a lot to us and keeps us motivated to keep delivering the best service we can. If there’s anything else we can help you with down the road, please don’t hesitate to get in touch. Best regards, The Punk Ride Team
Joel I.
Great scooter but not for beginners (which they make clear). I would recommend immediately buying a portable electric air pump (Ophanie is the brand I bought). They aren’t that expensive, they are really easy to use and it’s the only way to fill up the tires. I wish I knew that information from the start because it would have saved me some grief. That being said it has a lot of power. I can get up the steep hills of Seattle at 15 mph. If you engage the dual motor and sport mode it is like warp speed. So be careful about which mode you have it on. When I first rode it I had it on eco mode and dual motor so I took off like a rocket but only went 13 mph. I was confused until I figured out how to switch modes and which works best for my routine (ideally standard mode and single motor is best for most short trips). Also, you can switch between modes by pushing the start button down firmly for a second. I don’t think that detail is in the manual. Lastly, make sure the locking system on the stem is pushed up and locked because I don’t think that is clear in the manual. I crashed because I didn’t know that was there and assumed it locked automatically like other scooters and the stem unfolded.
Reply from Punk RideMay 20, 2025
Thank you for taking the time to share your feedback with us. We genuinely appreciate your thoughts on the Punk Rider Pro and are sorry to hear about the issues you’ve been experiencing with the tires. We completely understand how frustrating it can be to deal with tire problems, especially when you need your scooter to be reliable. While the scooter itself is designed to provide power and speed, we understand your concern with the air-filled tires. We want to assure you that we take this seriously, and we’re here to support you. If you're still experiencing trouble with the front tire, we would recommend reaching out to us directly so we can help guide you through the best solution. Whether that’s assisting you in finding a local service center or providing instructions for a repair, we want to make sure you can get back on the road quickly. If you decide to stick with air-filled tires, we’d be happy to assist you with any maintenance advice or recommend alternatives that might work better for your needs. That said, we also have solid tire options available, and we can discuss those if that’s a better fit for you moving forward. Again, thank you for your feedback, and please don’t hesitate to reach out to us directly for any further assistance. We’re here to help! Best regards, The Punk Ride Team
mellissa M.
My sons scooter got damaged through an incident. Punk ride where so helpful and so quick to reply to my emails. They took the scooter back and fixed it back to its original state. I would have full confidence in punk ride to help me again with any other issues I may come across. A top service.
Reply from Punk RideMay 1, 2025
Dear Mellissa, Thank you so much for your kind words! We're truly glad we could help get your son's scooter back to its original condition. It means a lot to know that you have confidence in us, we’re always here if you need anything in the future. Thanks again for taking the time to share your experience! Best regards, The Punk Ride Team
Timothy O.
Ordered a b10 electric bike which arrived within 2 days. The throttle was faulty and a new one was sent out. No problem contacting the company and the matter was resolved. Very pleased with the bike and the customer service was excellent. I have no problem in using this company again
Reply from Punk RideApr 24, 2025
Thank you for taking the time to share your experience with us. We’re truly grateful for your kind words and are pleased to hear that your B10 electric bike arrived promptly and that our team was able to quickly resolve the throttle issue. Your satisfaction is our top priority, and it’s wonderful to know that you were happy with both the product and the service you received. We greatly appreciate your support and look forward to serving you again in the future. Best regards, The Punk Ride Team
Frank O.
They are the best, they sent me exactly what I ordered, I paid for express delivery which's from a day to 3 days, but unfortunately due to some unforeseen reasons they couldn’t deliver express and I complained, and asked for refund and they refunded me the money back for express delivery, but there products are what you ordered, is what you get✅
Reply from Punk RideApr 16, 2025
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're glad to hear that you received exactly what you ordered, and we sincerely apologize again for the delay in express delivery. It means a lot to us that you’re happy with the products, and we’re always here to ensure that we make things right for our customers. We value your feedback and look forward to serving you again in the future! Best regards, The Punk Ride Team
Cristina F.
Their customer service was super helpful and quick to respond. Made the whole experience smooth. Thanks!
Reply from Punk RideApr 15, 2025
Dear Cristina Forsberg-Rodriguez, Thank you so much for your lovely feedback! We're thrilled to hear that our customer service team was able to help you quickly and make your experience a smooth one. We truly appreciate you taking the time to share your thoughts, it means a lot to us. If there's anything else we can do for you in the future, don’t hesitate to reach out. Thanks again for being a part of the Punk Ride community! Best regards, The Punk Ride Team
Ionescu I.
Very good company, I gladly recommend it. I buy 3 I scooter , and working perfect.
Reply from Punk RideApr 15, 2025
Dear Ionescu Iulian, Thank you so much for your kind words and for recommending us! We're so glad to hear that all three of your scooters are working perfectly — that’s exactly the kind of experience we aim to deliver. We truly appreciate your support and trust in Punk Ride. If you ever need anything or have questions in the future, we're always here to help. Ride on and enjoy! Best regards, The Punk Ride Team
