Average
Based on 150 reviews
Punk Ride3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Punk Ride, we are not just a brand; we're a movement that redefines urban mobility, and we're proud to collaborate with some of the finest names in the electric revolution market. As a sub-brand of Zippy Ride LLC, Punk Ride stands as a testament to the fusion of cutting-edge technology and the rebellious spirit of punk culture.
Punk Ride (punkride.com) has 150 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 70 reviews with 5 stars · Clear filters
Sammy C.
Amazing customer service! Very good quality products
Reply from Punk RideFeb 11, 2025
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with both our customer service and the quality of our products. Your satisfaction means a lot to us, and we’re here to help with anything you need in the future! Best regards, The Punk Ride Team
Derek
I ordered an electric bike on wednesday and it's now saturday and NOT a dickie bird from the company. Should i start worrying now?! Anyways here's hoping soon. UPDATE: I just received my electric bike this afternoon, it looks amazing and i can't wait to, get it on the road. A big shout out to punk ride for their professionalism and workmanship. I give the company 5 stars and will tell all my friends and family about punk ride. So thank you guys and all the best.👍
Reply from Punk RideFeb 10, 2025
We’re really sorry for the delay and understand your frustration. Our team is currently handling a high volume of orders, but we are working hard to get everything shipped as quickly as possible. Please feel free to reach out to us directly with your order number, and we’ll provide you with an update on your bike’s status. We truly appreciate your patience and understanding.
Henk van de R.
Jeg har bestilt et Hitway BK5S Electric Bike og har fået den hjemme.En lidt længere ventetid på grund af den kinesiske nytår. Total 8 dage . En super service og meget hurtig positive svar på mine spørgsmålet . Jeg vil rigtigt anbefale Punk Ride når du har brug for at købe en nyt Elcykel. Jeg er en 71 årige mand som er meget glad. Jeg takker jeres behandeling af en nye kunde 👍😊
Reply from Punk RideJan 27, 2025
Thank you so much for sharing your positive experience with us! We’re delighted to hear that you’re enjoying your new Hitway BK5S Electric Bike and that our service met your expectations despite the slight delay due to the Chinese New Year. Your kind words mean a lot to us, and we’re thrilled to know that we could assist you in finding a bike that brings you joy. It’s wonderful to hear that you’re satisfied with both the bike and our customer service. Thank you for recommending Punk Ride we truly appreciate it! If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Wishing you many happy rides ahead! Sincerely, The Punk Ride Team
Karin
Supervriendelijke, snelle klantenservice. Respectvol en met hart voor goede service. Ook toen ik zelf domme fout bleek te hebben gemaakt. Ze reageerden met humor en betrouwbaar, komen afspraken na. Als ik 10 sterren kon geven, zou ik het doen.
Reply from Punk RideJan 23, 2025
Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that you’re happy with our service and that we could assist you in a way that exceeded your expectations. Your feedback means the world to us, and we’ll continue working hard to provide the best service possible. If you ever need anything, don’t hesitate to reach out! Best regards, The Punk Ride Team
Gary D.
Great bike great price top stars
Reply from Punk RideJan 21, 2025
Hi Gary, Thank you for the fantastic feedback! We’re thrilled to hear you’re happy with your bike and the price. Your support and 5-star review mean so much to us! If you ever need anything or have questions, feel free to reach out, we’re here to help. Enjoy the ride! Kind Regards, The Punk Ride Team www.punkride.com
Katie B.
Bought the AOVO Pro max for my son for Christmas, I had a question regarding shopping and was responded to straight away on the online chat. Scooter is perfect and came on time. Today I had an issue with it and I contacted the live chat on punk ride website and straight away someone helped me resolve my issue. Great customer service and great product
Reply from Punk RideJan 21, 2025
Hi Katie, We truly appreciate you taking the time to leave such wonderful feedback! It’s fantastic to hear your son is loving the AOVO Pro Max, and we’re glad we could assist you promptly both before and after your purchase. Providing excellent customer service and high-quality products is what we strive for, and your kind words motivate us to keep it up! If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help. Kind Regards, The Punk Ride Team www.punkride.com
Jesper
I got my order within a week. I-scooter for my son and he is the happiest kid on the block now. Great costumer service and thx guys for the help and for the fast return.
Reply from Punk RideJan 21, 2025
Hi Jesper, Thank you so much for sharing your experience with us! We’re thrilled to hear your son is enjoying his new iScooter and that we could help make the process smooth for you. Your kind words about our customer service and fast return mean a lot to us. If you ever need assistance in the future, don’t hesitate to reach out, we’re always here to help. Kind Regards, The Punk Ride Team www.punkride.com
Lo-Fi Enjoy The M.
Depending on how this goes this review may change Right now I've put £310 into a scooter I feel like I'm not going to see Maybe they are just late but it's been "ready to ship" for a few days now An no update from the company I can't give the full 5 stars simply because they didn't fulfill what they promised "1 - 3 days" But I'll up it to 4 stars if I get my scooter and it's as described If you can't do 1 - 3 days why promise it ? Whatever Let's hope I can get my scooter soon it came, it came I'm so excited 5 stars all the stars, you get all the stars it's so cool, too bad London has basically banned them but i always wanted one and was so jealous and now i have my own all the equipment was there the charger and screws, it works perfectly and fully charged 10/10
Reply from Punk RideJan 12, 2025
Hi! Thank you so much for taking the time to share your experience with us and for updating your review after receiving your scooter. We’re thrilled to hear that you’re excited about your new ride and that everything arrived in perfect working order. Your feedback truly means the world to us, and we’re so glad that the iScooter has met your expectations! First and foremost, we want to address the initial concerns you raised about the shipping delay. We deeply regret that the scooter didn’t arrive within the promised 1–3 days. This isn’t the experience we aim to provide, and we sincerely apologize for any anxiety or frustration caused by the delay. Shipping timelines are something we work hard to keep accurate, but occasionally, external factors—such as stock availability, logistical hiccups, or unexpected carrier delays—can impact our ability to deliver as swiftly as we promise. We know how disappointing it can be when you’re eagerly waiting for something as exciting as a new electric scooter. That said, we’re glad it all worked out in the end! It’s fantastic to know the scooter arrived fully equipped with all its components, from the charger to the screws, and that everything was ready to go. Hearing that it worked perfectly and came fully charged is exactly the kind of experience we strive to deliver for every customer. As for London’s restrictions on scooters—while it’s true that regulations can be a bit tricky, we hope you’ll still find plenty of opportunities to enjoy your new ride, whether it’s for recreational use, private property rides, or other suitable locations. There’s just something undeniably exciting about owning your own electric scooter, especially when you’ve been wanting one for so long. We’re also incredibly grateful for your glowing update: “5 stars, all the stars, you get all the stars!” It genuinely made our day to see your enthusiasm shine through. Your support and kind words inspire us to keep improving and delivering the best products and experiences possible. If you have any questions or need assistance in the future, whether it’s about maintenance, accessories, or anything else, please don’t hesitate to reach out. We’re here for you every step of the way. And if you ever decide to share pictures or videos of your rides, feel free to tag us—we’d love to see them! Once again, thank you for trusting Punk Ride and for giving us the opportunity to serve you. We hope your new scooter brings you countless hours of fun, convenience, and adventure. Ride bold. Ride free. Ride iScooter! Warm regards, The Punk Ride Team
