Pup LabsReviews of puplabs.com

The K9 Earclear I ordered was not in the box, only literature and a free product I didn't want. Second delivery arrived one week later (yesterday), so we FINALLY got to start treatment AFTER unnecessary discomfort for my best friend Mac. The product may be PHENOMENAL, but if you don't receive it that stinks big time!

I've been giving ProDenta to my 8-year-old Yorkie consistently for almost two months, dividing the recommended daily amount across his meals. He does have some tartar, and while I may have noticed a slight improvement, it’s been mild at best. It definitely hasn’t removed existing tartar as the product claims.

My dog won't eat these anymore. I want to cancel subscrition.

I tried to cancel the order right after I made it because I couldn't spread it out far enough for the size of package that I ordered. And they're giving me a hard time about canceling this order which I've now received and all future orders. They have now agreed to cancel my subscription after several frustrating calls on hold to get no one. Nothing has been told to me about how to return the package that I already received.

I did not subscribe but received another order and was charged. I have tried to get this stopped. Poor responses

So just a little rant. I ordered K9 belly bliss for my dog for her allergies.The product stated it had a 180 day return policy , 💯 percent. Zoey won't eat it on her food.She went three days without eating. So I called today to return the product. The 100% return policy is only on product that is not used. So if you don't use the product , you can return it if you use the product and don't like it or doesn't work , you can't get your money back. I told them that that was misleading and false advertisement. Then he stated on the product that was used.They could give me a gift card to use on their website. Just make sure to read the fine print. Edit to this review: pup labs reached out to me and gave me a gift card to make it right. Please read the fine print. Thank you pup labs.

I requested to pay by pay pal credit. You said if it didn't work you would use another account. But you didn't tell me it didn't go thru nor tell me how or which form you were going to use and ask me to confirm it. As a result, you used my checking account which is now overdrawn $20+. I would have appreciated it if you had told me there was a problem and asked me to confirm your next choice. If you had i could have waited 1 more day and not been overdrawn since I would have gotten paid. Now I have to pay an overdraft fee on top of cost. I would like the subscription to be canceled after this first delivery. I tried canceling it on line but am having trouble on how to do it.

I’ve emailed the support team 3 or 4 times to stop the auto ship and they’re still sending products. The product works well but I don’t need 12 extra bottles sitting around getting out dated!