PuppyPadReviews of puppypad.co

The product itself made the experience great. I was skeptical at first, but ordering was easy, shipping was quick, and everything arrived without any issues. Our puppy immediately understood where to go as soon as I put the pad down, which made potty training much easier. The pad also looks far better in the house than disposable pee pads. It is expensive upfront, but you are replacing weeks or months of flimsy disposable pads while your puppy is learning. The quality, convenience, and appearance made it worth the cost for us. The entire experience, from ordering and delivery to actually using the product, was smooth. We did not need customer service because there were no problems with the order, which is probably the best outcome. I only wish we had bought more from the beginning.

My two Shih Tzu puppies went to these pads from day one and ever since. They wash perfectly leaving no odor and have been great ro keep accidents away from other areas. Now I'm using them to potty train outside (I put one at the back door). Can't say enough good things about these!!! Worth every penny!

Very rapid response from customer service. Excellent.

Puppy Pad customer service resolved my issue promptly and efficiently at midnight central time zone.

EMMA, WITH CUSTOMER SERVICE, RESPONDED TO MY EMAIL QUESTION ABOUT PUPYYPADS WITHIN A FEW MINUTES. SHE GAVE ME SUGGESTIONS TO HELP REMEDY MY PROBLEM WITH THE PADS. SHE WAS VERY HELPFUL.

I able to tell what an experience!!! But WORTH every minute, dime, dollar, and calls trying to get my Precious, Princess Layla. And what Royalness she is!!! All of her own. It's only been a week and trying to figure out just what to do next.

Emma is a wonderful and knowledgeable representative of the company! She listens, diagnoses the problem, then helps you correct what’s going on with your pup. Her prompt attention to each of my concerns/questions was impressive. I am very pleased with the product and the wonderful customer service.

I have not received the products so cannot comment on them. But customer service is incredible. They answered my request with a solution in ONE minute!