Purebred KittiesReviews of purebredkitties.com

Reply from Purebred KittiesDec 10, 2025

Hi Stubbs Harry, We’re sorry to hear about your experience. We’ve checked our system and unfortunately could not locate your name or any matching order. All kittens listed on our site are purebred, and pedigree certificates are always available. If you believe there’s been a misunderstanding or you need further assistance, please email us at [email protected] and we’ll be happy to help. Warm regards, Purebred Kitties Team

Reply from Purebred KittiesDec 5, 2025

Hi Christian, We are truly sorry to read about your experience and the serious condition in which your kitten arrived. What you described is heartbreaking, unacceptable, and far from the standard of health, welfare, and communication we commit to. No family should ever have to face an emergency situation like this, and no kitten should ever endure the level of stress, illness, and prolonged travel you outlined. Your account raises extremely serious concerns, and we want to acknowledge the emotional, financial, and physical toll this has taken on both you and your kitten. We also apologize for any incorrect information you received and for the lack of clear, timely follow-up. You deserved a direct, responsible response, and we are sorry that did not happen. We want to fully review your case at the highest level, including all medical findings and travel documentation, so that we can understand what went wrong and address it appropriately. Please contact us again with your order details and all veterinary records so we can escalate this immediately to management and our veterinary oversight team. Your experience is not being dismissed. We are committed to investigating this thoroughly and working toward a fair and responsible resolution. Warm regards, Purebred Kitties Team

Reply from Purebred KittiesNov 22, 2025

Hi Carol! We’re very sorry for the frustration and confusion this has caused — we completely understand your concerns. To help resolve this quickly, could you please provide the name of the kitten you reserved? You can reach out directly to Kim Allen at 302-520-6683 or via email at [email protected] We want to make sure everything is addressed properly and as promptly as possible. Thank you for your patience.

Reply from Purebred KittiesNov 22, 2025

Hello Liz, We’re very sorry to hear about your kitten and understand your concern. We tried to locate your information in our records but were unable to find it. Could you please confirm your order number? You can also reach out directly to us at [email protected] so we can assist you as quickly as possible.

Reply from Purebred KittiesNov 13, 2025

Hi Mary, We are truly devastated to read about your experience and the condition in which your kitten arrived. No family should ever have to go through this, and no kitten should ever endure the level of stress, illness, and trauma you’ve described. Your account is deeply concerning and far from the standards of care, health, and ethical transport that we commit to. We want to sincerely apologize for the suffering your kitten experienced and the emotional and financial burden this has placed on your family. The travel route you described is not acceptable, and the health conditions you encountered upon arrival are extremely alarming. We take these reports very seriously, and your case requires immediate, senior-level review. You may address this directly to our customer support with your order information, veterinary documentation, and any transport paperwork you have. Your case will be escalated to management and our veterinary oversight team for urgent investigation and follow-up. You have our full commitment to reviewing this situation thoroughly and working toward the appropriate resolution. Your feedback is not being dismissed — it is being taken seriously, and we are truly sorry for everything you and your kitten have gone through. Warm regards, Purebred Kitties Team

Reply from Purebred KittiesNov 12, 2025

Hi Ryan, We are truly sorry to hear about your experience and the concerns you’ve raised. We understand how upsetting and frustrating this situation feels, especially when trust and transparency are at the heart of such an important decision. We want to clarify that Purebred Kitties is not a breeding facility but a licensed international adoption service that works with carefully vetted, health-certified breeders — including some based in Ukraine and other parts of Europe. Every kitten undergoes veterinary screening, vaccinations, and travel clearance prior to arrival. That said, you absolutely deserve clear, honest communication at every step. We regret that you felt this information was not provided transparently from the beginning. Regarding your deposit, we would like to review your reservation in detail and determine what can be done to resolve this situation fairly. Please contact us directly with your reservation details so we can look into your case immediately. We are committed to addressing your concerns with integrity and ensuring your experience is handled with the care and accountability you deserve. Warm regards, Purebred Kitties Team

Reply from Purebred KittiesNov 7, 2025

Hello Michael! We’re sorry to hear you feel this way. Our goal is always to be transparent and provide a positive experience for every client. We’d like the opportunity to review your situation and address your concerns directly — our team will be reaching out to you.

Reply from Purebred KittiesNov 5, 2025

Hi Roland, We are truly sorry to hear about your experience and the condition in which your kitten arrived. This is not the standard we hold ourselves to, and your feedback is deeply concerning. The health and well-being of every kitten we place is our top priority, and we take reports like this very seriously. We would like the opportunity to review your case in detail and ensure the situation is properly addressed. Please reach out to us again with your order information and any veterinary documentation you may have so we can escalate this to our senior care team for immediate review. We understand how upsetting this must be and sincerely apologize for the distress this has caused. We are committed to resolving this appropriately and ensuring that every family — and every kitten — receives the level of care and quality they deserve. Warm regards, Purebred Kitties Team