Quality Used EnginesReviews of qualityusedengines.com

I would give them a zero, if that was an option!!!!! DO NOT BUY ANYTHING FROM THEM!!!!!! The engine I got was a piece of crap that was just as bad as the blown engine I took out of my other vehicle. They refuse to stand behind their product!!!

I don't know how these people sleep at night, I made a purchase and cancelled my order the engine was never even in stock like they claimed it was ,never got a shipping number after several days but they charged me a $325 -25%"restock"fee .they don't tell you about the cancellation fee, But I was probably better off canceling and losing that money than I would have been to wait on their junk motor to show up and spend thousands more putting the motor in and taking it out just to send it back because it is junk only for them not to honor the warranty ect....when I told them I wanted to cancel the manager yelled at me and hung up 😂 this place is a joke they are nothing but a bunch of con artist and scammers they go to the junkyard in find just any old motor and send it to you if you have ordered from this place cancel now! it will save you thousands,they take advantage of hard-working people lie to them ,send them junk that is worse than what they already have ,Hell is gonna be hot 🔥 for these folks,sad way to make a living...

BEWARE OF THIS BUISNESS THEY ARE LIARS AND THIEFS. My son and I bought bought an engine from them 4.7 Toyota Sequoia 8-17-20 that came with parts and labor warranty. Today 03/02/21after several call from my son i called and the first representative rite away told me he just canceled my warranty because i just installed the engine and i told him he is a liar I want to talk his supervisor now continued with his broken eastern accent to tell me there is nothing i can do now. finally transferred me to a phone that rang about 6 times and hung up. I called back and a lady answered same accent her name was Cindy and asked for invoice number which I provided and she told me also there is no warranty for my engine problems. She transferred me to the same supervisor dead end 6 rings no answer. i found that if u look up your invoice number you can find where the engine was bought and sent from. DO NOT USE THIS BUISNESS AT ALL I WANT THEM SUED AND MY REFUND AND WILL NOT STOP HERE.

I ordered a 2011 6.7 Diesel engine for over 8000.00 around November 23 and was promised 7-10 day delivery. After two weeks I called and was told they were running it through tests to insure quality. They meant 7-10 business days! I received the engine December 23. It was installed December 28, 2020 only to find three cylinders not firing. When I called they advised me to pay for a compression check and they would “try to push a warranty through.” When I asked about the tests they did they said they don’t provide those results! (BTW.. did I mention the engine I received was drop shipped from another state and was never in their shop to be tested in the first place!!??) After that was done and I called for my warranty I was transferred to the warranty supervisor. I left numerous messages and he NEVER returned any of the calls. I tried to speak to someone else but was either transferred immediately and then disconnected or just disconnected as soon as I started talking. It is now March 2, 2021. I had to purchase another engine elsewhere and pay for another install. I have a total of 23000.00 in this endeavor and there junk engine and my core still sitting in my driveway. I can’t even get an answer to get rid of it and won’t for fear that’s when they’ll ask for it back for the warranty. They have been sued under various names and I will be adding my name to that list. They are a horrible business to deal with and the attorney general should work to shut these guys down for good!! STAY AS FAR AWAY FROM THEM AS POSSIBLE!!!! I GAVE THEM 1 STAR BECAUSE IT WOULDN’T LET ME GIVE THEM ZERO!!

Ordered an engine on 1/20/21 and spoke with the manager John beforehand stating we needed the delivery company to provide a lift gate to get it off the truck. When the engine showed up on 2/5/21, the company had nothing to get it off the truck. We asked for it to be re-delivered with something to get it off the truck and that was scheduled for 2/10/21. When it did not show up we called and called getting the run around until we were told it was returned and a refund for 75% was being processed. After calling numerous people; Dale, Austin, Scott, Lisa, and John, we found out that it had been authorized for return on 2/9/21 by some company called Intermountain Auto Recycling. Yet when we argued to get at least the full refund they claimed that the re-delivery was attempted on 2/10/21 and it was turned away do to the driver not having an electric power jack. So they stole a 25% restock fee from us after not delivering it and processing an unauthorized return a day before it supposedly tried to re-deliver.

DO NOT BUY AN ENGINE FROM "QUALITY USED ENGINES" they are junk! I have 2 issues with this company. First, they say it has 87k miles but it looks more like 250k with no paper work on mileage. Second, they say that clean inspect, clean and run the engines which is a complete lie. My engine 4.7l Jeep GC has about 167k (broken rod bearing) under valve covers looks brand new and no rust spots on the outside of the engine. Engine that they sent me under the valve covers completely caked in sludge and almost rusted out on the bottom and just looks like junk. Mechanic said he wouldn't install because it wouldn't last long. So my review is that they don't sell you a cleaned and inspected engine and this company is garbage just like the engines they sell to innocent people. DO NOT BUY FROM "QUALITY USED ENGINES".

Review as of 2021 horrible service, extremely late shipping, bad engine, paid for a 54k miles engine but had 187k miles on engine, engine wasn’t even working when installed had to pay the mechanic almost 2k of labor. Quality engines say they have warranty on labor and engine but they lie because they won’t help you at all I got a refund 2 months later but they took 25% so basically spent 2k for labor and still don’t have a vehicle they did not pay for labor.... and they took 480$ from my refund so I spent almost 3k for nothing and they got 480$ for nothing 100% scam this is a 2021 review so this is updated and recently please guys I promise you this is 100% a scam beware and stay away look at their ratings it’s 1 star their reviews on website are fake I would give no stars if possible

No stars if I could. Horrible customer service.... NEVER I REPEAT NEVER ORDER ANYTHING FORM THEM .... scam scam scam.