Bad
Based on 261 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our company was founded to help customers like you find high quality, great priced, low mileage engines, with a simple quote or call. This means, working with us makes the process of finding your replacement motors much easier. Even though buying a replacement engine can be a large expense, purchasing a used engine can be much more affordable than getting locked into a payment on a new car. So finding a used engine through us is simple. Just tell us your year/make/model and VIN # by either quote or phone and we will get you a custom used engine quote that includes shipping to the location of your choice, it's just that simple! Buy filling out our free engine quote or calling us at 866-319-1643, we will work to find you the best engine for your car, truck, van or SUV today.
Quality Used Engines (qualityusedengines.com) has 261 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
Showing 228 reviews with 1 star · Clear filters
David H.
I purchased and it was damaged and had Ben rolling around in the back of a semi and they said they would give me a full refund but after they received it they would only give half my money back and the engine had been sitting in the weather for quite some time so I am going to be filing a lawsuit against them on behalf of the countless they have done this to
Bobby R.
I Purchase an engine from quality used engine because has a 5 year warranty $2670 for a 2008 Lexas took them 7 weeks to ship it paid $2500 to have it installed engine was no good knocking they will not warranty it just give a bogus email this company is stealing your money
Zona T.
BE VERY AWARE! I submitted an online quote request for an used engine. I received what I thought was a good price. According to the quote they indicated that the used engine included a 5 year warranty and been pressured tested. I emailed them and asked to confirm the price, the 5 year warranty and that the engine was pressured test. The ONLY response was the price of the engine increased ($2070 to $2450) nothing else. An immediate RED Flag because they never confirmed the 5 year warranty and if the engine been pressured tested. My gut feeling told me to move on because I felt this company was bad news AND after reading the bad reviews, I'm so happy I did. Also, be aware they are disguising under other names like SWEngine, Remann etc. They will most likely scam you out your money and send you a crate full of rocks! Be very careful!
T H.
BEWARE, check BBB, this company also known as Remanns, SW Engines, Quality Used Engines, Southwest Engines is under Engine Shopper LLC and has 475 complaints with BBB in last 3 years and 208 in the last 12 months. Read reviews on Trustpilot also. DO NOT BUY FROM THIS COMPANY!!!!
Karolina M.
If I didn't have to leave a star I would give them negative 0 stars this company is trash and I don't know who they been paying to write the reviews on the actual website cause they as hell do not deserve a 5 star rating....they will send you piece of trash engine that does not even work the refund will take about 2 months of none stop calling until somebody actually takes cake of it they will give you the run around and to not even tell you that even tho they send the piece of trash mottor that you now had to return because it does not work they will still charge you for return fee and restocking fee to keep half of the freaking money that you paid for a trash car part DO NOT BUT FROM THEM THEY ARE A TOTAL SCAM THEY STILL KEEP AND MAKE MOST OF THE MONEY FROM YOU AND THE MANAGER SANCHO PIKE WILL JUST GIVE YOU THE RUN AROUND THE COSTUMER SERVICE REPRS DO NOT KNOW WHAT THE freak THEIR DOING AND WHEN YOU ASK THEM QUESTIONS THAT THEY SHOULD BE ABLE TO ASNWER THEY JUST STAY QUIT THIS COMPANY IS SO UMPROFESSIONAL AND HAVE NOTHING BUT FALSE ADVERTISING!!
Matthew E.
sent 182k engine when quoted 61k told BBB that 61k was best of their knowledge So fraud and misrepresentation or at very least no due diligence. Take the vin and run a carfax if you cant get odometer reading, is that unreasonable? Dispute with credit card company. they rejected it. Asked for rereview and have been sending them document after document. Am expecting need to sue
PAUL
zero stars if possible. Ordered used engine Feb. 16. Shipment from Salem OR. Picked up by YRC on March 23rd. The engine was shipped 5 weeks after it was paid for. QUE claims to ship in 7-14 business days. They didn't have the engine they sold me, they shopped for an engine and found one in Salem OR! I live in MD. Engine finally arrives in MD on April 6th, 7 weeks after funds had cleared my account. Paid $2,500 for the motor and a $500 "core deposit" to be received when the replaced core is shipped back. It took 4 phone calls over 4 weeks to get any response at all on where to ship it. Some guy in the shipping dept name DALE sends an email letting me know that it will be $679.54 to ship the core back. It will cost an additional $169.54 to have them ship it back to themselves, or I can "just keep the core at no additional cost". If I'm keeping the core, there is no shipping, not to mention any additional shipping charges. Where is my $500 core deposit? These guys are crooks operating out of Cudahy, WI. Engine Shopper, LLC (414) 856-206 2100A E College Ave, Cudahy, WI 53110-2803 BBB rating: F Long history of unethical and illegal activity.
Benjamin
We ordered an engine from Quality and everything went well (at least so far). We ordered a manual transmission and when it was put into the truck, it would not go into gear. We sent it back and they have handed us over to various people to no avail. They will not refund the price of the transmission. They refunded $256 of $1115. No communication of why, what was wrong, etc. We also paid to have the transmission installed, then paid to have it removed. Truck is my only vehicle and still unable to use it. I will update if there is any change, but not hopeful.
