Excellent
Based on 597 reviews
Quarq4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Quarq, we make bicycle power meters, tire pressure sensors, mountain bike suspension tuning devices and GPS tracking devices.Why? Because bikes are complicated and improving performance is hard and this can make you feel overwhelmed and unprepared. But with the right technology, you can simplify the experience so you can reach your full potential. We know how frustrating it is when technology distracts from your ride. Our innovative, easy to use products are why thousands of riders, including professional athletes in all disciplines, trust in us everyday.
Quarq (quarq.com) has 597 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 452 reviews with 5 stars · Clear filters
GENE G.
I would like to have a list of definitions of the different measurements like nominal power and the many features of my power meter. Come to think of it was there suppose to be a manual that comes with it? My dealer Westwood cycles in Port Coquitlam did not give me anything. Otherwise I love it but I need more education of what I invested in.
JD
Amazing customer support. Required support with an old model, received a lot of help and troubleshooting and was offered an out of warranty replacement with a brand new item at a much reduced and very reasonable price. Thanks Quarq!
Lloyd J.
I bought a Quarq a few years ago, and it worked flawlessly, then one day, no go. I sent it in, it was sent back, and never another issue. Quick turnaround, awesome service. I was so impressed, I bought two more, one a compact, and one for my TT bike. Not a sliver of trouble, they all read like numbers, (I wish the numbers were higher....) and I'm totally happy with them all.
Chris
More accurate than my Stages PM. Great quality.
Mark
One of my best experiences with any customer service. No automated menus just live people. The person who answered my call handled my entire service request and took care of everything.
jodie H.
Got exactly what I wanted. Website easy to use. Makes a nice change from most websites.
Oliver C.
Amazing customer service. Super easy, friendly and fast staff. Would esily recommend and will be a repeat customer.
Gabriel H.
Quarq/sram is top notch! I haven’t used any other power meters and don’t want to! This unit works flawlessly. I like how it uses an app to update the firmware on the crank. The battery life is excellent, and super easy to change when needed. This product is absolutely perfect the way it is now. Please, please don’t change it! Keep up the great work! You have a customer for life!
