Kayla S.
Really great customer service
Really great customer service! They were super responsive and got us the broken parts we needed in a timely manner for our tent. Certainly made us trust the brand more!
Great
Based on 645 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For years, Quictent has walk into thousands of families along with happiness.
Quictent US (quictents.com) has 645 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 464 reviews with 5 stars · Clear filters
Kayla S.
Really great customer service! They were super responsive and got us the broken parts we needed in a timely manner for our tent. Certainly made us trust the brand more!
Pbody
Great customer service, communication was on point throughout the purchase. Product quality was to my expectations and their discount code was a plus . Would use them again. Many thanks.
damien R.
Purchased a quictent 8’x 8’ canopy through a reseller, after some time needed a new roof but unable to source one anywhere. After contacting Quictent, they went above and beyond to get me a replacement and I hadn’t it delivered installed and I cannot be happier. I was dreading having to replace the whole tent but very pleased with the outcome. A very happy customer
Reply from Quictent USMay 25, 2018
Dear Damien, Thank you for your wonderful comment. We are glad to hear that you are satisfied with our service and products. Thank you for your chance to communicate with us and your understanding. We do our best to improve the service experience for customers.Hope you visit again. Have a nice day! Best regards, Quictent
Percy R.
Very happy with this shelter. It fits my Harley Davidson Electra Glide Ultra Classic with room to spare. Seems to be of very good quality. I have to slide mine on cement so I have to put something under it. I’m going to cut pvc pipe in half and attach to the bottom poles so that the cement does not tear the material wrapped around the poles. But I’m very satisfied with this shelter. Thanks Much for a good product.
Reply from Quictent USMay 16, 2018
Dear Percy Rome, Thank you for your wonderful comment. We are glad to hear that you are satisfied with our service and products. Thank you for your chance to communicate with us and your understanding. We do our best to improve the service experience for customers.Hope you visit again. Have a nice day! Best regards, Quictent
Louis B.
absolutely above all I could expect, thank you for excelling in a lost art in customer service. Lou B
Reply from Quictent USMay 16, 2018
Dear Louis, Thank you for your wonderful comment. We are glad to hear that you are satisfied with our customer service and products. Thank you for your chance to communicate with us and your understanding. We do our best to improve the service experience for customers.Hope you visit again. Have a nice day! Best regards, Quictent
Linda
Great tent. Exactly what we needed.
Reply from Quictent USMay 16, 2018
Dear Linda, Thank you for your wonderful comment. We are glad to hear that you are satisfied with our service and products. We do our best to improve the service experience for customers. Hope you visit again. Have a nice day! Best regards, Quictent
Sophie
I was very pleasantly surprised by the wonderful service I got from “Quictent”. I contacted them via email and it did take about 2 days to get my situation worked up. Thank you so much for all the help I will definitely recommend and buy your product again when need comes. Keep up the awesome job!!!
Reply from Quictent USMay 16, 2018
Dear Sophie, Thank you for your wonderful comment. We are glad to hear that you are satisfied with our customer service and products. Thank you for your chance to communicate with us and your understanding. We do our best to improve the service experience for customers. Hope you visit again. Have a nice day! Best regards, Quictent
Stephanie B.
I am super happy with my tent. It's a great value, looks nice when I set it up at farmers markets, and it has held up well to the occasional rainstorm and windy day (with weights on the corners, of course). I contacted Quictent because my carry bag was ripped, and they sent me a replacement bag for free. I really appreciate the wonderful customer service provided by Green, who checked on me and made sure I was happy. Thanks Green, and the rest of Quictent!!
Reply from Quictent USMay 16, 2018
Dear Stephanie, Thank you for your wonderful comment. We are glad to hear that you are satisfied with our customer service and products. Thank you for your chance to communicate with us and your understanding. We do our best to improve the service experience for customers. Hope you visit again. Have a nice day! Best regards, Quictent