Excellent
Based on 109 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For more than 12 years Rackmount Solutions has provided Server Racks, Server Cabinets, Wall Mounts, Cooling Solutions, Outdoor Enclosures, Batteries, Integrated AC and DC Power System Solutions, Rack Accessories and Power, along with installation and maintenance services for the Datacom and Telecom industries.As an ISO certified and Inc. 5000 company, we have a well-established track record of customer service and product performance. We’re experts at delivering custom solutions designed to fit your exact needs, both on time and on budget. From a unique single custom cabinet to an entire custom data center, Rackmount Solutions has you covered. Call today for a free quote 1-800-352-6631.
Rackmount Solutions (rackmountsolutions.net) has 109 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 12 reviews with 4 stars · Clear filters
Damon
The product is robust and well designed. The ordering process was smooth and very helpful
Reply from Rackmount SolutionsApr 17, 2015
Quality design with quality service, that's what we hope every customer walks away thinking.
Randy S.
Everything came on time and exactly as ordered.
Reply from Rackmount SolutionsApr 7, 2015
Greatly appreciated Randy. Glad everything went so smoothly for you.
John R.
Our first order had some difficulty. The wrong product was shipped. It was picked up by Rackmount and a new delivery was made. It delayed delivery by about 1 week. Then, we were never sent an invoice because our original order showed paid because of the return of the first delivery. Overall, there was a variety of issues BUT the important thing to us was how customer service handled it (Nikki). They were pleasant to work with and made sure a solution was found that worked for both companies. Mistakes happen, it's how you handle them that shows the true merit of a company.
Reply from Rackmount SolutionsJan 27, 2015
We appreciate how understanding you are with your first order. I'm glad that Nikki was able to help you through an unfortunate situation. We hope you'll come back and see that this was a rare occurrence for us. Regardless, we sincerely appreciate the review John.
John R.
I recently purchased some items online for my rack from Rackmount Solutions. The ordering process was simple and my order arrived quickly and as expected. I will definitely use them again.
Reply from Rackmount SolutionsJan 27, 2015
Thrilled that your first time buying experience went as expected. Next time we'll certainly try to exceed those expectations! Thanks John!
