Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About RackNerd
RackNerd LLC introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates. For more information please visit RackNerd at: https://www.racknerd.com/
RackNerd (racknerd.com) has 374 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Since the day I used Racknerd, it had been excellent. Whenever I had an issue, I was able to resolve it through the ticketing system, within two three interactions. I was skeptical first about the system because I was used to chat interactions previously. But, now I believe the ticketing system is much better, all because their response times are absolutely great.
I'm also happy that they offered shared hosting packages because I migrated as soon as I got the chance.
last but not least, value for money is exceptional, I'm really satisfied and will not hesitate to recommend Racknerd to anyone.
LB
Light B.
Great experience with RackNerd
Racknerd offers VPS's to suit all needs at rates which are the best I have seen in the market (as low as 1/6th of the equivalent).
Getting the service was easy and I received my sever details within minutes.
There is good information on site. Chat, e-mail and support response is quick and efficient.
The server works well and meets all my expecations at the level purchased. I used mine for a personal VPN and have no problems running videos up to 4K. Download speeds are the same as dedicated VPN plans 6+ times the price (and I know there are no logs). There is also an individual IPv4 which avoids the possibility of a black listing I have experienced on a VPN's due to sharing the VPN.
For me, I tested at one grade for 2 weeks and purchased a second higher grade server 2 weeks later. (And after buying 2 servers, one of which will become a personal, advert free, search engine, I have still saved a significant amount on the alternatives I was reviewing.)
At this point, I don't see a reason I will not be renewing indefinitely.
Based on my experience, I recommend RackNerd.
GA
GA.
The Best & Affordable VPS Service Provider
You can't judge a book by its cover.
The brain behind RacKNerd team & how things were put together is exceptional.
They think out of the box.
So many out there but this is the best VPS service provider with affordable price & they don't cut edges. There's no shortcut with this company.
They gave you the tools, hardware & software, you put it together yourself.
Overall to make their service work for you?...
You have to think like the team.
Thank You RackNerd Team.
GU
G U.
I have recently migrated my hosting…
I have recently migrated my hosting services to RackNerd, and I am currently testing a KVM VPS as well. My website is a simple personal site used for testing and experimentation, and it does not involve high traffic, large databases, or any complex setups like Docker or Kubernetes.
Since the migration, I have been actively monitoring my website's uptime and I am pleased to report that there hasn't been a single minute of downtime so far. RackNerd's support team has impressed me with their expertise and responsiveness, promptly addressing any issues or queries I've encountered.
While the overall support experience has been great, I encountered a slight disappointment when a support person requested my private IP to unblock me from the firewall. As someone technically inclined, I expected them to seek my public IP instead, as a private IP of mine should not have any relevance in this context. I believe having a support team with a deep understanding of networking nuances would enhance the overall customer experience.
I appreciate that RackNerd caters to tech-savvy users like myself, providing unmanaged server solutions specifically tailored for enthusiasts. Their slogan, "for nerds by nerds," resonates with me, evoking a sense of community and shared passion for technology.
In conclusion, my experience with RackNerd has been positive overall, and I highly recommend their services to fellow tech enthusiasts seeking a reliable and expert-driven hosting solution.(The ONLY Catch is, Are you "nerd enough" to handle a unmanaged server.)
Please note that this review is entirely voluntary and not influenced by any compensation from RackNerd.
TB
Tylor B.
Great experience with RackNerd!
I've been using RackNerd for about a year now, running two different KVM servers. My experience with the company and their team has been exceptional. 100% server uptime and great customer service in 3 instances where I reached for a question or an upgrade! My go-to provider.
BG
Benjamin G.
Great experience
Really impressive hosting for a really good price. Support was very helpful and quick. Zero downtime so far.
NP
Đồng Phục Hải T.
At first
At first, I had doubts, but their cheapest VPS plan works perfectly. For just $12 a year, I get 1GB of VPS – it's perfect for my needs!
PJ
Prentice J W.
Great service!
Service was easy to setup and no problems. Consistent, reliable uptime.