Excellent
Based on 893 reviews
Ravenox4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ropes, cord and hardware for any and every application.Ravenox, one of the world’s leading manufacturer suppliers of ropes and cordage, caters to all rope requirements, offering the widest variety of cords at unbeatable prices coupled with fast and efficient service.Why Choose Ravenox?Fastest Lead TimesFree SamplesRapid QuotesFactory Direct PricesSmall Minimum OrdersDirect ManufacturerCertified Service Disabled Veteran Owned Small BusinessGet Quote
Ravenox (ravenox.com) has 893 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 57 reviews with 4 stars · Clear filters
ROBERT M.
Quick and non-stop order process!
Reply from RavenoxMay 6, 2021
Hi Robert, Thank you for taking the time to share your feedback with us. We enjoy knowing that our customers are satisfied. Best Regards, Customer Support
Marian K.
I had spotted the sort of rope I wanted in a video. I asked the folks who made the video, and they sent me to Home Depot, but for various reasons I wasn't going to be able to get it there. I ended up browsing the internet for rope purveyors. That's how I found Ravenox. Your tremendous selection of products, the photos, and the great descriptions of them on your website, allowed me to zero in on the type of rope I was looking for -- and I was choosy! My only disappointment was that it was not available in the colors I was looking for. I compromised on that. Still, you guys rock! I'll now tell the folks who made the video about you, so they send their customers your way.
Reply from RavenoxApr 14, 2021
Hello Marian, Thank for for sharing this great feedback with us. We are thrilled to hear that you found the rope you needed for your application. Our teams work hard to ensure that every interaction with our valuable customers is positive. We appreciate your business! Best Regards, Customer Support
Amy S.
The leash is really nice, but way too big! The metal clasp is way too big really for my dogs. I have two Shitzu’s and a Chihuahua. Wish I could return. Need to make leashes for small dogs too! I did not read anywhere that the 3/8 was for smaller dogs. Maybe my mistake, but the information should be stated more clearly.
Reply from RavenoxApr 2, 2021
Hi Amy, Thank you for your feedback. It is not specifically note that the 3-8-inch diameter leash is for a smaller dog; however, 3/8-inch is a smaller diameter than 1/2-inch. If you would like to return the product please email our customer support team at [email protected]. We will provide the return instructions. Please note that the return must be approved prior to returning it. Best, Customer Support
Kathleen K.
First time order with this company,primarily because it is Made in USA. Waiting on product to rate its quality.
Reply from RavenoxMar 1, 2021
Hi Kathleen, Thank you for taking the time to share your review with us and the community. Customer satisfaction is our main goal. We truly appreciate your business and look forward to an updated review once the product is received. Best Regards, Customer Support
Kim M.
It was easy to order.
Reply from RavenoxFeb 25, 2021
Hi Kim, Thank you for taking the time to share your review with us and the community. Customer satisfaction is our main goal. We truly appreciate your business. Best Regards, Customer Support
Jason
Not what I ordered. I ordered a 6 gourd, vertical mount. What I got was a 12 gourd, horizontal mount. Shipping wasn’t the fastest, not too bad, but slower than I thought it should be. Also, shipping was super high$$$$. I didn’t expect it for free, but $75???? In the end, the unit looks like it would work well for its intended purpose, just not what I thought I would receive. Edit, After further thought I’m raising this to 4 stars. Customer service responded. That being said, I probably should’ve contacted them as well. I just really didn’t see a resolution that would benefit both parties. If they send me what I ordered, they’d be out 2 racks because I sure am not going to pay too send this one back. I possibly could’ve been mistaken on what ordered but I don’t think so since I ordered 6 new gourds as well. Maybe a glitch in the system. I still stand by the fact that it looks like a well made product for its intended use. Now I just have to buy more gourds and re-drill the ones I’ve got. Shipping is still high but it is a big package. (Still a cheaper total than other units)
Reply from RavenoxJan 21, 2021
Hello Jason, Thank you for bringing this issue to our attention. We apologize for the error in what you received, as we are committed to providing the highest level of service. Our customer service team is always available to answer questions and resolve issues by contacting us directly. Your happiness is our number one priority! Please note that shipping costs are set by the carrier according to where packages are shipped from and where they are shipped to. We truly appreciate you updating this review. Best Regards, Customer Support
Sarah H.
This rope is fantastic, soft, pliable, and holds up to adverse weather. Best part -made in the USA! Given 4 stars instead of 5 as price point is slightly high. Quick shipping, love this product! Have bought 2 of the same rope now to make tree swings for multiple households. Highly recommend.
Reply from RavenoxOct 25, 2020
Hi Sarah, Thanks for the good review! We'd love to see pictures of your rope swings when finished. Sincerely, Customer Service Team
Colette M.
It was a great experience. Website was easy to use and found what I needed right away.
Reply from RavenoxOct 19, 2020
Hi Colette, We appreciate the time you took to share this review with us. We are thrilled to hear that you had a great experience. This is what our teams work hard for every day; to ensure that we provide the best possible products to our customers. All the best, Customer Support Team
