RebatesMeReviews of rebatesme.com

Reply from RebatesMeAug 11, 2021

It typically takes 1-7 days for your cash back to appear in your RebatesMe account. Some merchants, however, can take as long as 20 days to notify us of your purchase. As soon as the store confirms your order, RebatesMe will email you to let you know that you have earned cash back. If it has been longer than 7 days and your cash back hasn't posted, you can email us at [email protected]. We will help you to get cash back.

Reply from RebatesMeAug 9, 2021

When your account's available Cash Back amount reaches a minimum of $10, you can request a payment. You'll need to log in to your RebatesMe account and click the "Cash Out" button so that you can submit a request for your payment. You can use PayPal, Credit Card or choose a Gift Card to receive your Cash Back. If your cash out is rejected, it may be because you set the wrong payment method which cannot be receivable. Then your Cash Back is returned to your account. We need your RebatesMe account to check why your cash out is denied. You can email us at [email protected].

Reply from RebatesMeMar 31, 2021

Our apologies, we do not offer phone support, that would be why no one answered the phone, also while investigating, I only found 1 email to our customer support staff from the email address on your account. All of your orders have been reported as canceled or returned by their respective merchants. Also, the $2.4k purchase (which was the highest shopping trip you had) would not earn cash back, as you used 2 coupon codes that we did not offer at the time of your purchase. The use of promo/discount/coupon codes that we do not have available on our site, may cancel your cash back.

Reply from RebatesMeFeb 8, 2021

hello, I wanted to look into your issue further, however then I asked TrustPilot to reach out for more information, you did not respond.

Reply from RebatesMeJan 13, 2021

Jacob, we understand your frustration. However, we did not tell you "tough luck" we explained how, and why Missing Cash Back Inquiries are denied and what could have happened to your order when it was denied for "Credited to another Channel".

Reply from RebatesMeNov 16, 2020

Hi Greg, You did have to start a Missing Cash Back Inquiry for your order in which we need the receipt information to give to Mint. Inquiries can take up to 90 days. We submitted it for review from Mint, and they denied the Cash Back, only giving us the reason as "Order credited to another channel" It looks like a Customer Service Rep explained that "This sometimes happens if you click on an email that the merchant sent directly to you or if you use a coupon code that the merchant offered in an email sent to existing customers or from another source. It is also possible that your order came through another program the merchant offers, such as a corporate buying program (this is just one example). It's a pity that we couldn't get your cash back for your order. We will try to get you cashback as much as we can, but if the merchant refuses to pay us a commission for your order then we aren't able to share that commission with you." It also looks like because this was your first time using us we gave you a $5 order subsidy. In which you promptly responded that you wanted us to close your account.

Reply from RebatesMeSep 14, 2020

Hi there, we have tried requesting more information from you so that we can look up your account and help look into this issue for you. Can you please email us at [email protected] and reference this TrustPilot review so that we can help you out? Thank you!

Reply from RebatesMeSep 3, 2020

Hello Marcia, Yes, currently our Cash Back Protection program is only available to members residing within the US. However, this is just a pilot program, that if successful, we may extend to other parts of the world.