Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Kristina R.
Website is easy to use. Meds arrived on time and as directed. Support was easy to get ahold of.
Reply from RefillsMay 1, 2026
Thank you for sharing your experience! We’re so glad to hear everything, from the website to delivery and support has been smooth and reliable for you. We truly appreciate your trust and are happy to be part of your wellness journey
Marie
I have purchased from a couple of different companies and so far this one is right up there. I will say I had a hiccup with customer service but they corrected it and paid attention so that made me happy. They are the least expensive GLP one provider I have found and so far even after the hiccups, their customer service has been good.
Reply from RefillsMay 1, 2026
Thank you for your thoughtful feedback. We truly appreciate you giving us a chance and sharing your experience. We’re glad we were able to address the hiccup and make things right, and it means a lot to hear that our team took care of you. Providing accessible pricing and reliable support is important to us, and we’re grateful to have you with us on your journey
Adrian G.
I have lost 22 pounds so far and the flat $159 monthly rate is a huge relief compared to what my local clinic was charging.
Reply from RefillsApr 29, 2026
Thank you for sharing your experience, and congratulations on losing 22 pounds, that’s an amazing achievement! We’re so glad the flat $159 monthly rate has made your journey more affordable and stress-free compared to local clinic pricing. We’re honored to be part of your wellness journey
Cecelia B.
I reached out to support to see when the medscwill ship and received an answer right away. Feels good to be supported.
Reply from RefillsApr 28, 2026
Thank you for your kind feedback! We’re glad our support team was able to respond quickly and provide the reassurance you needed. It means a lot to know you feel supported, that’s exactly the experience we strive to provide. We truly appreciate your trust and are happy to be part of your wellness journey.
Roberto V.
fantastic weight loss program. i tried getting regular ozempic but my insurance wouldn't cover it. refills.com gave me access to compounded sema at a price i can actually afford. the doctor i chatted with was very kind and answered all my questions about side effects.
Reply from RefillsApr 27, 2026
Thank you so much for your kind words! We’re glad we could help make treatment more accessible and affordable for you. It’s great to hear your doctor provided helpful guidance and answered your questions about side effects that support is so important when starting your journey. We truly appreciate your trust and are grateful to be part of your wellness journey.
rachel B.
Fast processing and good communication throughout. I liked getting notifications about every step.
Reply from RefillsApr 27, 2026
Thank you for your kind feedback! We’re glad to hear the process was fast and that the updates kept you informed every step of the way. We truly appreciate your support and are happy to be part of your wellness journey.
Kimmarie B.
The staff that I dealt with was very helpful professional went above and beyond to figure out any issues that I had or answer any questions that I had
Reply from RefillsApr 27, 2026
Thank you so much for your kind words! We’re glad to hear our team was helpful, professional, and went above and beyond to support you and answer your questions. We truly appreciate your support and are grateful to be part of your wellness journey.
Jute F.
“Refills.com Sales Guy” is how I have customer support listed on my cell phone. They contacted me when I had not finished my profile and payment (because I went to bed). We worked something out. While I am getting reviewed by a provider, to hopefully get my first portion of a 6-month dose, I wanted to give a shout-out to “Refills.com Sales Guy” for answering very quickly, being very knowledgeable, being friendly and direct, and overall a real professional. Way to go above and beyond!! I have been on the name-brand version of my medication but affording it seemed increasingly impossible. My insurance does not cover it. As a medical professional, I have trust in the system. I know I am getting what I need, at a price I can afford, with refills.com. I will update this review in a few months.
Reply from RefillsApr 27, 2026
Thank you so much for sharing this thoughtful feedback! We’re glad our team was able to assist you quickly, answer your questions, and help make the process smooth from the start. Making treatment accessible and affordable while providing real support is exactly what we strive for, and we truly appreciate your trust, especially coming from a medical professional. We’re excited to be part of your journey and look forward to supporting you in the months ahead.
