Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Melissa W.
Top notch service and product
Reply from RefillsFeb 26, 2026
Thank you so much! We’re thrilled to hear you’re happy with both the service and the product. That’s exactly what we aim to deliver every time. We truly appreciate you being part of the Refills community!
Bennett B.
Refills is a fantastic service. My prescription came very quickly and I received updates at every step. I highly recommend Refills.com
Reply from RefillsFeb 26, 2026
hank you so much for the recommendation! We’re so glad your prescription arrived quickly and that the updates kept you informed every step of the way. That level of transparency and speed is exactly what we aim for. We truly appreciate you choosing Refills and taking the time to share your experience!
Ro
Quick and transparent the meds really work
Reply from RefillsFeb 26, 2026
Thank you for sharing this! We’re so glad you found the process quick and transparent and that you’re seeing results. That’s exactly what we strive for. We truly appreciate you being part of the Refills community!
Tracy
I am so pleased with Refills and their service throughout my journey with GLP-1. The pricing is fair for very effective medication. There was a shipment delay due to to recent winter weather, but the Refills team kept me in the know as the pharmacy worked through their backlog. I highly recommend Refills.
Reply from RefillsFeb 26, 2026
Thank you so much for your kind words We truly appreciate your patience during the winter weather delays, and we’re glad our team kept you informed while the pharmacy worked through the backlog. Communication during unexpected situations really matters. It means a lot to hear you’re happy with the pricing and effectiveness of your treatment. Thank you for the recommendation and for trusting Refills throughout your GLP-1 journey!
Jo
I use the Semaglutide injection. I am very happy with it. My health has taken a turn for the better. I feel great and am no longer pre diabetic. Not only do they keep me posted on my shipment - where it’s at and when it arrives, I always have it on time. I’ve reached out to them several times by “Chat”, they’re quick to respond and I get all my questions answered. They’re very friendly. I would recommend Refill to anyone wanting to lose weight the healthy way.
Reply from RefillsFeb 26, 2026
Thank you so much for sharing this and congratulations on your health progress! Hearing that you’re feeling great and are no longer pre-diabetic is truly incredible. That kind of transformation is what this journey is all about. We’re also glad the shipping updates and chat support have been helpful and responsive. Providing clarity, timeliness, and friendly support really matters to us. Thank you for the recommendation and for trusting Refills with your care!
Stephanie D.
My experience with refills was great! Unfortunately this time of year does come with delays in shipping, however I was kept informed of the delays and I am completely happy and everything was delivered, couldn’t have been any easier ☺️ and Taylor over on Reddit is amazing and attentive! They definitely earned a repeat customer!
Reply from RefillsFeb 26, 2026
Thank you so much for this thoughtful review! We really appreciate your understanding during seasonal shipping delays and we’re glad you felt informed every step of the way. That transparency matters to us. We’ll definitely make sure Taylor sees your shoutout the Reddit community support means a lot, and we’re grateful for team members who go the extra mile. Thank you for being a repeat customer we’re so happy to have you with us!
Janet
Reliable easy to deal with
Reply from RefillsFeb 26, 2026
Thank you so much! We’re glad you’ve found us reliable and easy to work with and that’s exactly what we strive for. We truly appreciate your support!
Taylor B.
Best experience and response rate that I’ve had!
Reply from RefillsFeb 26, 2026
Thank you so much! We’re thrilled to hear this has been your best experience especially when it comes to response time. Providing fast, reliable support truly matters to us. We appreciate you being part of the Refills community!
