Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Sarah S.
Every one has been so helpful. It has always been delivered on time. Very good company.
Reply from RefillsNov 22, 2025
Thank you for your kind review! We’re happy to hear that our team has been consistently helpful and that your orders have arrived on time. We truly appreciate your trust in Refills.com.
A M K.
Super fast approval and shipping! By far the best telehealth experience I’ve had!
Reply from RefillsNov 22, 2025
Thank you for your review! We’re thrilled to hear that your approval and shipping were so quick and that this has been your best telehealth experience so far. We appreciate your trust in Refills.com.
Vanessa B.
I am so happy with the quality of this medication. I receive excellent service and I am glad I chose refills.com. I signed up 4 months ago.
Reply from RefillsNov 22, 2025
Thank you for your kind review! We’re so glad to hear that you’re happy with the quality of your medication and that the service has been consistently excellent over the past four months. We truly appreciate your trust in Refills.com.
J. S.
Simple process…I never feel alone..there is always someone available to answer my questions. It’s been a very positive experience.
Reply from RefillsNov 22, 2025
Thank you for sharing your experience! We’re so glad the process has felt simple and supportive for you, and it means a lot to know you feel taken care of every step of the way. We’re always here to help whenever you need us.
Allison W.
It's working 💪
Reply from RefillsNov 22, 2025
Thank you for sharing this update! We’re really glad to hear that your treatment is working well for you. We appreciate you being part of the Refills.com community.
Terri
I have now received 2 orders from Refills.com. It has been seamless, great customer service, and excellent communication. My medication came quickly and well packaged. I will say the notifications around deliver was much than I expected with notification at every stop. Let's just say I was well informed! I will continue to use and recommend Refills.com.
Reply from RefillsNov 22, 2025
Thank you for sharing such a thoughtful review! We’re glad to hear that both of your orders arrived quickly, were well packaged, and that the communication throughout the process felt clear and supportive. It’s great to know the delivery updates kept you fully informed at every step. We truly appreciate your trust and your recommendation.
Theresa
Quick response from customer service. Quick shipping. Great price.
Reply from RefillsNov 22, 2025
Thank you for your review! We’re glad to hear that our team responded quickly, your order shipped fast, and the pricing worked well for you. We appreciate your trust in Refills.com.
Kathleen G.
Quick and easy
Reply from RefillsNov 22, 2025
Thank you for your feedback! We’re glad to hear that your experience was quick and easy. We appreciate you choosing Refills.com.
