Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Amy D.
Easy ordering and great providers. From the start it was easy and affordable.
Reply from RefillsSep 30, 2026
Thank you for your wonderful feedback! We’re delighted to hear that you found the ordering process easy and affordable, and that you had a positive experience with our providers. We truly appreciate your trust in Refills.com and are grateful that you took the time to share your experience!
Crystal T.
Amelia was very helpful, responsive, kind and efficient. I really appreciated her help.
Reply from RefillsSep 30, 2026
Thank you for your wonderful feedback! We’re delighted to hear that Amelia was helpful, responsive, kind, and efficient. We’ll be sure to share your kind words with her. We truly appreciate you taking the time to share your experience and thank you for choosing Refills.com!
Delise D.
Very helpful and knowledgeable
Reply from RefillsSep 30, 2026
Thank you for your kind feedback! We’re delighted to hear that you found our team helpful and knowledgeable. We truly appreciate you taking the time to share your experience with us!
Lessil R.
Excellent product. Reasonable prices. Great customer service. Streamlined application. Quick response. Actual live people available. I lost 20 pounds in first 2 months, cleared rust colored and swollen ankles, returned energy levels. I was skeptical in the beginning, but no longer. Well worth it!
Reply from RefillsSep 30, 2026
Thank you so much for sharing your wonderful experience! We’re thrilled to hear that you’ve had such a positive experience with our product, pricing, streamlined application process, and customer service. It’s especially great to hear that you’ve felt supported throughout your journey and have noticed positive changes. We truly appreciate your trust in us and your kind words about our team. Thank you for choosing Refills.com and for taking the time to share your feedback!
Joseph
knowledgeable agents such as jordan to explain the program & cost.
Reply from RefillsSep 29, 2026
Thank you for your kind feedback! We’re pleased to hear that Jordan was knowledgeable and took the time to clearly explain the program and costs. We’ll be sure to share your positive feedback with Jordan. We truly appreciate you taking the time to share your experience with us!
Kimberley
Noah was very helpful and is looking into the issue. I’m hopeful I will get missing medicine soon
Reply from RefillsSep 29, 2026
Thank you for taking the time to share your feedback. We’re glad to hear that Noah was helpful and is looking into the issue for you. We understand how important it is to receive your medication as expected, and we truly appreciate your patience while we work to resolve this matter. We’ll be sure to pass along your kind words to Noah. We hope to have this resolved for you as soon as possible!
stephanie I.
Lucas was very helpful and answered all of my questions
Reply from RefillsSep 29, 2026
Thank you for your kind feedback! We’re delighted to hear that Lucas was helpful and able to answer all your questions. We’ll be sure to share your lovely comments with him. We truly appreciate you taking the time to share your experience with us!
Kathy P.
Ronald is the epitome of customer service expertise. Patient, kind, knowledgeable and helpful. I received the customer service that is almost unheard of in this day and age. Flawless experience. KUDOS Ronald Duncan for a job perfectly done. I appreciate your expertise.
Reply from RefillsSep 29, 2026
Thank you so much for your outstanding feedback! We’re delighted to hear that Ronald Duncan provided you with such an exceptional customer service experience. Your kind words about his patience, knowledge, and helpfulness mean a great deal to us. We’ll be sure to share your wonderful feedback with Ronald. Thank you for recognizing his efforts and for choosing us. We truly appreciate your support!
