Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Victor G.
Lucy was great to deal with. Very through and answered all my questions
Reply from RefillsOct 21, 2026
We’re delighted to hear that Lucy was thorough, helpful, and took the time to answer all your questions. We want you to feel informed and confident every step of the way, and we’re glad Lucy provided that support. We’ll be sure to share your kind words with her.
Zach B.
The person who answered my call was quickly and easily able to help resolve my issue.
Reply from RefillsOct 21, 2026
Thank you for taking the time to share your experience! We are thrilled to hear that our team resolved your issue so quickly and effortlessly. We truly appreciate your support—thanks for choosing Refills!
Ia Adorno S.
Milo was very helpful and nice 👍
Reply from RefillsOct 20, 2026
Thank you for the kind words and thank you for choosing Refills. We’re so glad to hear that Milo was helpful and friendly. We’ll be sure to share your feedback with her.
Simon M.
My rep went above and beyond the call of duty.
Reply from RefillsOct 20, 2026
We’re thrilled to hear that our representative went above and beyond to assist you. We take pride in having team members who genuinely care and are willing to go the extra mile for our customers. We’ll be sure to share your appreciation with our team. Thank you for choosing Refills.
Linda S.
My customer service rep, Noelle Parker, was absolutely lovely. She was supportive and sincere. She took the time to help me process information and walked me through the process.
Reply from RefillsOct 20, 2026
Thank you for sharing such lovely feedback. We’re delighted to hear that Noelle Parker made you feel supported and understood. Taking the time to explain things clearly and guide our customers through each step is so important to us. We’ll be sure to share your kind words with Noelle. Thank you for choosing Refills.
Sheila F.
Great, answer all question.
Reply from RefillsOct 20, 2026
Thank you for sharing your experience. We are happy to hear that our team gave you great service and made sure all your questions were answered! Thanks for choosing Refills!
Donna B.
So far they have responded quickly and seem to have a terrific program for a great price. .
Reply from RefillsOct 19, 2026
Thank you for sharing your feedback. We’re glad to hear that our team has been responsive and that you’re pleased with the program and its value. We believe quality care should come with clear communication and pricing that makes sense for our patients. We appreciate you giving Refills a chance and look forward to continuing to provide you with a positive experience and dependable support throughout your journey.
Reid O.
Lucy was well informed and easy to understand.
Reply from RefillsOct 19, 2026
We’re glad Lucy took the time to explain everything clearly and made it easy for you to understand. Feeling comfortable asking questions and knowing you’re getting helpful information makes such a difference. We’ll be sure to let Lucy know you appreciated her help!
