Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Denise B.
Jordon Black was so patient and answered all of my questions professionally!
Reply from RefillsSep 8, 2026
Thank you so much for the outstanding review! We are thrilled to hear that Jordon provided such patient, knowledgeable and professional support in answering all your questions. Knowing she delivered the best customer service experience you've had means everything to us.
Zach L.
Spencer was awesome. Extremely helpful and made sure all my issues got resolved
Reply from RefillsSep 8, 2026
Thank you so much for the fantastic review! We are thrilled to hear that Spencer was awesome and went above and beyond to make sure all your issues were resolved. We will be sure to pass along your kind words to him!
Michael B.
Very helpful. Kind, and informative.
Reply from RefillsSep 8, 2026
Thank you so much for taking the time to leave us a review! We are delighted to hear that you found our support helpful, kind, and informative. Please feel free to reach out anytime if you need assistance again in the future!
Ellen S.
The help given to me was exceptional
Reply from RefillsSep 8, 2026
Thank you so much for the fantastic review! We are thrilled to hear that you received exceptional support from our team.
Andres G.
she was patient, thorough, friendly and helpful
Reply from RefillsSep 8, 2026
Thank you so much for your wonderful review! We are delighted to hear that you had such a lovely consultative experience, and that your agent was patient, thorough, and friendly throughout.
RADHIKA A.
Minnie was so nice and polite and very helpful! She explained everything clearly!
Reply from RefillsSep 8, 2026
Thank you so much for the wonderful review! We are thrilled to hear that Minnie was polite, helpful, and able to explain everything clearly. We will be sure to pass along your kind words to her—she will be delighted to receive the shoutout!
Fangli L.
just starting but everything is great so far.
Reply from RefillsSep 7, 2026
Thank you so much for your review! We are delighted to hear that everything is going smoothly as you get started. We are excited to have you with us, so please feel free to reach out anytime if you need any support along the way!
Cynthia W.
The agent that assisted me was friendly and knowledgeable. He successfully solved my issue.
Reply from RefillsSep 7, 2026
Thank you for taking the time to leave us a review! We are delighted to hear that your agent was friendly, knowledgeable and able to resolve your issue successfully. Delivering fast, helpful support is always our top priority, so your feedback means a lot to us.
