Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Terrah
Thank you for your help.
Reply from RefillsAug 15, 2026
Thank you for your kind feedback. We're delighted to hear that our team was able to assist you. We appreciate your support and look forward to helping you again whenever you need us.
Ll
Mila Answered all my questions She was very friendly and helpful.
Reply from RefillsAug 15, 2026
Thank you for your wonderful feedback! We're delighted to hear that Mila was able to answer all your questions and provide such friendly and helpful service. We truly appreciate your support and look forward to assisting you again in the future.
Jeff K.
Alex provides excellent customer service!
Reply from RefillsAug 13, 2026
Thank you for your kind review! We're delighted to hear that Alex provided excellent customer service. We truly appreciate your feedback and look forward to assisting you again.
stephenie B.
All my questions were answered and she extremely helpful and kind.
Reply from RefillsAug 13, 2026
Thank you for your kind review. We're delighted to hear that all your questions were answered and that you found our team helpful and friendly. We truly appreciate your feedback and support.
Kirsten N.
Very calm and informative
Reply from RefillsAug 13, 2026
Thank you for your kind review. We appreciate your feedback and are delighted that you had a positive experience with us.
Debra
Very friendly and helpful. Answered all my questions.
Reply from RefillsAug 13, 2026
Thank you for your kind feedback. We're delighted to hear that you found our representative friendly, helpful, and able to answer all your questions. We appreciate your support and look forward to assisting you again in the future.
Andy L.
My customer service person Zoe went above and beyond! My July Order was missing due to a technical platform change. She followed through, and made sure my order got rushed to me the following day. She followed up with phone calls, and text messages! I have to say she was the best customer service representative I have encountered in many years. To get a real person that cared nowadays is extremely rare. Take care of Zoe! She is a Gem! Andee
Reply from RefillsAug 13, 2026
Thank you so much for your wonderful review. We're delighted to hear that Zoe was able to resolve the issue and keep you updated every step of the way. We take great pride in providing exceptional customer service, and your kind words will certainly be shared with her.
J.J.
Seline is very knowledgeable and helpful. I know I can always call her when I have questions and get a quick fast response.
Reply from RefillsAug 27, 2026
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Seline has been knowledgeable, helpful, and responsive whenever you've needed assistance. Providing timely support and clear answers is something we take great pride in, and it's wonderful to know that Seline consistently delivers that level of service. We'll be sure to share your feedback with her. Thank you for your trust and support. We look forward to continuing to assist you whenever you have questions.
