Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Ken
Customer support was very patient with me, answered all of questions in a genuine manner. Thank you!
Reply from RefillsJun 23, 2026
Thank you for your kind feedback! We're glad our team was able to provide patient, genuine support and answer all of your questions. We truly appreciate your trust and thank you for choosing Refills!
Private
Answered all my questions
Reply from RefillsJun 23, 2026
Thank you for your feedback! We're glad we were able to answer all of your questions and provide the support you needed. We appreciate your trust and thank you for choosing Refills!
Anonymous
I had so many questions and they were answered so thoroughly and patiently! In the last two days I have reached out to 5 different companies to inquire about their services and Refills was the only one that was upfront and clear about policies and procedures. I immediately signed up, thank you!!
Reply from RefillsJun 22, 2026
Thank you so much for your thoughtful feedback! We're delighted to hear that our team was able to answer your questions with patience and clarity. Providing transparent information and helping patients feel confident in their decisions is very important to us. We're honored that you chose Refills and look forward to supporting you on your wellness journey!
Bianca M.
Customer support deserves credit because they answered my questions quickly and gave useful information instead of generic replies.
Reply from RefillsJun 22, 2026
Thank you for your kind feedback! We're glad our support team was able to provide quick, helpful answers and the information you needed. We appreciate your recognition and thank you for choosing Refills!
Chris
Good follow thru
Reply from RefillsJun 22, 2026
Thank you for your feedback! We're glad to hear you had a positive experience and appreciated the follow-through from our team. We truly appreciate your support and thank you for choosing Refills!
Preston K. H.
The process was easier than I expected honestly. Everything was clearly explained and I never felt confused during any step.
Reply from RefillsJun 22, 2026
Thank you for your kind feedback! We're so glad to hear the process was easy to follow and that everything was clearly explained along the way. Making healthcare simple and stress-free is our goal, and we appreciate you sharing your experience with us!
Britni
The representative I spoke with listened to me, was respectful, and gave me the clarification I needed on a question I was asking.
Reply from RefillsJun 22, 2026
Thank you for your kind words! We're glad to hear that our team member took the time to listen, treated you with respect, and provided the clarification you needed. We appreciate your feedback and thank you for choosing Refills!
Donna N.
The Customer Service Rep was outstanding!! I am switching providers and I had many questions. She was so professional and patient with my concerns! I am very happy with this company! They have a Monthly subscription, and are allowing me to level up when I instruct them I want to! They are not forcing me to go up every month! I am still on the initial .025 of Semeglitude for 4 months and loosing and feeling great! Their price stays the same no matter what dose you gonna to! You can pause your subscription anytime also!
Reply from RefillsJun 19, 2026
Thank you for your wonderful feedback! We're so glad to hear that our team provided professional, patient support and helped answer all of your questions. We're committed to offering flexible, personalized care, and we're thrilled that you're happy with your progress and experience so far. Thank you for trusting Refills with your wellness journey!
