Great
Based on 1,597 reviews
Refills4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started Refills because we've lived what it's like to wait too long for care, and watched people we love go without treatment that existed, simply because the system made it too hard to reach. So we built something simpler. Refills connects you with a licensed provider in your state for a personalized care plan, then makes prescriptions and refills easy to manage, no runaround, no membership fees, no surprise charges. The price you see at checkout is the price you pay.When you need us, we're actually there, a support team that picks up the phone and listens, whether it's a quick question or a complex refill.Already a patient? We'd love to hear about your experience. Leave a review below.
Refills (refills.com) has 1,597 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
Showing 1,113 reviews with 5 stars · Clear filters
Tammy B.
Easy and fast. Very responsive. I have enjoyed the service.
Reply from RefillsJun 1, 2026
Thank you so much for your kind feedback! We’re thrilled to hear you’ve found the process easy, fast, and responsive. It’s wonderful to know you’ve enjoyed the service, and we truly appreciate your trust and support.
Scott G.
My doctor suggested the GLP-1 and wrote a script but my health insurance would not cover the cost of medication. I researched online and found my way to Refills.com. The price of the compounded product was very reasonable and manageable out of pocket. Completed the simple onboarding questionnaire and was approved quickly. The medication was shipped timely with tracking and arrived well packaged, insulated, chilled and protected. Great results as down 30 lbs in first 90 days. Continuing now approaching my goal of 50 lbs weight loss. No side effects and overall an example of success through the entire process. Thanks to the medication and Refills.com to be back to a weight not seen since high school 40 years ago. 238 to 185. Cheers!
Reply from RefillsJun 1, 2026
Thank you so much for sharing your incredible journey! We’re thrilled to hear that Refills provided an affordable and accessible option when insurance coverage wasn’t available, and that the entire process, from onboarding to delivery was smooth and reliable for you. Most importantly, congratulations on your amazing progress! Losing 30 pounds in your first 90 days and moving from 238 to 185 pounds is a remarkable achievement. We’re honored to be part of your journey toward better health and excited to hear you’re continuing toward your goal. Thank you for trusting Refills and for sharing such an inspiring success story.
TD
The customer service was excellent. My contact was so friendly and made the whole experience of resuming my orders an easy process. Never had a problem. Excited
Reply from RefillsJun 1, 2026
Thank you so much for your kind feedback! We’re thrilled to hear your experience was smooth and enjoyable, and that our team was able to make resuming your orders easy and stress-free. It’s wonderful to know you felt supported throughout the process. We truly appreciate your trust and are excited to continue being part of your wellness journey.
Kristen R.
Quick to change my dose if needed and works great Customer Service was great and helpful
Reply from RefillsJun 1, 2026
Thank you so much for your kind feedback! We’re thrilled to hear the medication has been working well for you and that the team was able to assist promptly with any dosage adjustments you needed. We’re also glad you had a positive experience with our customer service team. We truly appreciate your trust and support.
Nicole
I’ve been using Refills.com for my weight loss, and I’m so glad I did! The medication delivery has been fantastic—my prescriptions always arrive right on schedule, and I never have to worry about any delays. What really makes this company special is how much they care. I’ve been trying to lose weight since a car accident in 2022, which I lost my right leg in and left me with chronic pain and often unable to walk. Plus, I’m going through menopause and need to shed some pounds before I can have another surgery. Refills.com has been incredibly supportive. Eric, my personal contact, has been amazing. I can text him anytime, and he always makes me feel like they really care. I can ask him questions and he always gets right back to me. Whenever I have a question for the doctor, I usually get a response within 24 hours. This level of communication and support is rare, and it makes a huge difference for someone in my situation. Overall, I’m very satisfied. I’m planning to stick with Refills.com because they consistently provide timely medication delivery, a high level of care, and reliable answers to all my questions. They’ve truly helped me feel supported in my journey to better health. I have lost over 22 lbs now on Tirepezide.
Reply from RefillsMay 28, 2026
Thank you so much for sharing such a heartfelt and inspiring experience. We’re truly honored to be part of your wellness journey and deeply appreciate the trust you’ve placed in Refills during such an important chapter of your life. Your strength and perseverance through everything you’ve faced since your accident, while also navigating chronic pain and menopause, is incredibly inspiring. We’re so happy to hear that the support, communication, and consistency from our team—and especially from Eric—have helped make this process feel more manageable and supportive for you. Congratulations on losing over 22 pounds on tirzepatide! That is an amazing accomplishment, and we’re grateful to continue supporting you toward your health goals and upcoming surgery preparations. Thank you again for your kind words and for allowing us to be part of your journey.
Kay McGraw J.
Medication came quickly and with great instructions and it WORKS!!
Reply from RefillsMay 28, 2026
Thank you so much for your kind feedback! We’re thrilled to hear your medication arrived quickly, the instructions were clear, and most importantly that it’s working well for you! We truly appreciate your trust and support and are happy to be part of your wellness journey.
April R.
Very timely delivery and packaged well
Reply from RefillsMay 28, 2026
Thank you for your kind feedback! We’re so glad to hear your delivery arrived on time and was packaged well. Providing reliable and secure shipments is always our goal. We truly appreciate your trust and support.
David H.
Very helpful
Reply from RefillsMay 28, 2026
Thank you so much for your kind feedback! We’re glad to hear you found our team helpful. We truly appreciate your trust and support.
