Great
Based on 2,747 reviews
ReflexMD4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 260 reviews with 1 star · Clear filters
Mike B.
The gel pack that was supposed the be frozen and to keep the product cold ruptured and leaked all over the medicine. The medicine was warm.
Reply from ReflexMDMay 22, 2025
Hi Mike! I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services.
Bea
bad customer service
Reply from ReflexMDApr 15, 2025
Hi Bea! We are truly sorry to hear about your negative experience, and we appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have requested your information here through Trustpilot so we can locate your account and reach out directly to solve this issue. We look forward to making things right.
customer
Delivered to the wrong address, nobody has tried to help resolve this issue.
Reply from ReflexMDMar 28, 2025
Hi There! I'm truly sorry to hear about your negative experience, and I appreciate you taking the time to bring this matter to our attention. Your feedback is essential to us as we continuously work to improve our services. We have shared this information with Shipping, so it does not happen again. We will reach out to you directly to solve this issue.
Jay
This company is garbage. 0 customer service. They sell you the product then never call you back. They take your money and then your on your own.
Reply from ReflexMDFeb 11, 2025
We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is essential as we continuously work to improve our services. We have requested your information through Trustpilot so we can locate your account and reach out directly to resolve this issue.
Lenny L.
I’ve been on their medication for two months and haven’t lost 1 pound. I’ve worked with Jennifer Reagin who promised this would work for weight loss and if it didn’t work she wouldn’t expect me to pay for it. I now talked to Michelle today and canceled my subscription and she said I can try something else but need to pay more money for the new medication. THIS IS A SCAM!!! Save your money!!! Stay away from these people. This is a RIP OFF!!!
Reply from ReflexMDJan 22, 2025
We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is essential as we continuously work to improve our services. We have requested your information through Trustpilot so we can locate your account and reach out directly to resolve this issue. We look forward to making things right.
Tami D.
I have spoken with Jennifer in October, email communication with Robert on 12/23/24 stating I am out of USA till February 2025 . reply stated all ate taken care of in spite of all that you charged for the med and sent it to my residence where there is no one to receive it.
Reply from ReflexMDDec 31, 2024
Hello Tami, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Kathleen H.
Please be aware they will charge you even if you haven’t been finished with assessment. I could not reach them by phone or text even when they were texting me I blocked my card and they still tried to charge me claiming the day the charge went through I authorized it! 7 days after I filed fraud. It is way over priced and I am taking what they sent me to be analyzed! I offered to send this back they refused! Please don’t be fooled! I had gone to my general practitioner who monitored me and although without insurance was pricey there is no cheap substitute if you want the right care!
Reply from ReflexMDDec 6, 2024
We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is essential as we continuously work to improve our services. We have requested your information through Trustpilot so we can locate your account and reach out directly to resolve this issue. We look forward to making things right.
Ralph G.
When the medication did not seem to be working they kept pushing for higher dosage. When that didn't work, at all, they blamed it on me and suggested I try a different formulation. After thousands of dollars. Snake oil salesmen,
Reply from ReflexMDNov 16, 2024
We are truly sorry to hear about your negative experience, and we appreciate you taking the time to share your concerns. Your feedback is invaluable to us as we strive to continuously improve our services.
