Great
Based on 2,747 reviews
ReflexMD4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 260 reviews with 1 star · Clear filters
Joanna
I’ve sent several emails to cancel my subscription and can’t get a response to confirm
Reply from ReflexMDOct 18, 2024
Hi Joanna, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Spezialkraft
Horrible, I haven't provided any updated info in over 6 months. I was told thry couldn't send more if I didn't. Yet they continue to send it with no check ins. Additionally I was told the price would drip to $297 when I previously called to cancel. It never did. They dropped it for 3 month from $497 to $347. This company is a joke, total ripoff. You can get it cheaper from many other places where tgr Dr. Actually checking in with you.
Reply from ReflexMDOct 15, 2024
We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is essential as we continuously work to improve our services. We have requested your information through Trustpilot so we can locate your account and reach out directly to resolve this issue. We look forward to making things right.
Grace
Too expensive. I need to just ask my primary doctor and he can prescribe it without this ridiculously expensive price. Very dissatisfied with it because I have lost anything!!
Reply from ReflexMDOct 15, 2024
Hi Grace, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Jennifer
My medication delivery is over a week late. Every time I call customer service they say they will send me the delivery information but I never receive it. The pharmacy kept asking for address verification I sent it 4 times. I still haven’t received the medication after just paying almost 900.00 for your service.
Reply from ReflexMDOct 1, 2024
Hello Jennifer, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Brad C.
I asked the company to change address to ship product They still shipped to wrong address and never credited me for the product that was delivered to wrong address Lousy customer service Think twice before subscribing to Reflex MD
Reply from ReflexMDSep 26, 2024
Hello Brad, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Toula E.
I am so upset I get an email today that says it was delivered. Nothing was delivered here. I don’t know where it went. Probably sent to the wrong address again. I cannot believe now I am three weeks without product and I don’t know where this order is at this is absolutely ridiculous. Someone needs to call me and let me know where this order was shipped because it was not here I will never ever recommend this company for anything. How am I supposed to have any results with no product and spend this kind of money and have this kind of thing go on ?
Reply from ReflexMDSep 23, 2024
Hello Toula, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
Steven
No one returns messages in a timely manner
Reply from ReflexMDSep 18, 2024
Hello Steven, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
susan S.
I have called 6x to get the 11 digit NDC code (National Drug Code)*** to be able to be reimbursed with my insurance with AETNA - AS i WAS DENIED my CLAIM 8/14/2024 -- I have 60 days to to resubmit and at this rate -- who knows? this cannot be SO difficult -- it took at least 4 calls to get the TPI number from you people --but I persevered and finally got this accomplished -- when am I going to get this resolved > ? It is 9/16/2024 and still no concrete NDC
Reply from ReflexMDSep 18, 2024
Hello Susan, We are truly sorry to hear about your negative experience, and we appreciate you bringing this matter to our attention. Your feedback is crucial as we strive to improve our services. We will be reaching out to you directly to address your concerns. Thank you for giving us the opportunity to make things right.
