Great
Based on 2,747 reviews
ReflexMD4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Try ReflexMD Today ReflexMD makes weight management simple. Our innovative telehealth platform connects consumers directly with board-certified physicians, enabling high-quality care in the comfort of home. Our white-glove concierge service, through our Wellness Advisors, guides consumers on every step of their wellness journey, providing education and motivation as well as convenient, affordable access to provide GLP-1 weight management medications. Real solutions. Doctors who care. Results you see and feel. That’s the ReflexMD promise. Contact Us ReflexMD is changing the way people manage their health. First Stop: weight management. We’re addressing America’s obesity epidemic by providing consumers access to the GLP-1 medications. We believe healthcare should be accessible and reliable for everyone, so we’re building a future where high-quality care and treatments are always within reach.
ReflexMD (reflexmd.com) has 2,747 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 252 reviews with 4 stars · Clear filters
john
All my interactions have been very good. Wellness advisor is most helpful.
Reply from ReflexMDSep 9, 2024
Hi John, We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
Sally
RX delivered on time as promised. Rasy access to customer care. I'm looking forward to successful weight loss
Reply from ReflexMDSep 6, 2024
Hello Sally, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Robin B.
Just wish they would knock on my door when they deliver.
Reply from ReflexMDSep 6, 2024
Hello Robin, Thank you for sharing your feedback! We’re sorry to hear that the delivery experience wasn’t ideal. We understand how helpful it would be to have the delivery team knock on your door, and we will pass this along to our shipping partners to improve the experience. If there’s anything else we can do to make your experience even better or to earn that 5th star, please don’t hesitate to let us know. We’re always here to help!
Elly
Yes, I am satisfied with the company. We had a bit of a rough start getting my dosage correct as I was coming over from another company. I had to learn which depth to contact about what. All is working now.
Reply from ReflexMDSep 6, 2024
Hello Elly, We're delighted to hear about your positive customer service experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out.
Lora
I have not lost a lot of weight. The cost of the meds are very high.
Reply from ReflexMDSep 3, 2024
Hello Lora, We are very sorry to hear that you're not seeing the results you expected with semaglutide. It can be frustrating when a medication doesn't seem to work as intended. We will be reaching out to you directly to see if there is anything we can do to improve your experience. In the meantime, here are a few things to consider: Time and Dosage: Semaglutide often takes more than a month to show its full effects on weight loss. Your doctor may recommend increasing the dosage gradually, which could give better results. Individual Response: Everyone responds differently to medications. For some, semaglutide may work more slowly or be less effective overall. Lifestyle Factors: While semaglutide can be a powerful tool, it works best in combination with healthy eating habits and regular exercise.
Carol
Delivery on time. Accessible to Reflex team with ease.
Reply from ReflexMDAug 28, 2024
Hello Carol, We're thrilled to hear about your positive experience! Your feedback motivates us to continue delivering exceptional service. If you ever need assistance, please don't hesitate to reach out. Thank you for choosing ReflexMD to support your health journey.
Brown P.
Medication delivered on time and in good condition thanks to the packaging.
Reply from ReflexMDAug 28, 2024
We're delighted to hear about your positive customer experience! Your feedback inspires us to keep delivering exceptional service. If you need assistance in the future, don't hesitate to reach out. Thank you for choosing ReflexMD to support you on your health journey.
charles
Meds arrived in crazy large styrofoam box, but very warm.if you aren’t going to pack with enough ice to keep meds cold, then skip the case of styrofoam.
Reply from ReflexMDAug 23, 2024
Dear Charles, Thank you for providing your feedback. We apologize for the issues with the packaging and the condition of your medication upon delivery. We understand your concerns about the packaging size and the temperature of the medication. Please be assured that your medication is safe; it has been tested and remains stable at temperatures above 100°F for up to 5 days, so there is no impact on its safety or effectiveness. We are currently reviewing our shipping practices to enhance our service. Your input is valuable in helping us improve. If you need any further assistance, please don't hesitate to reach out. We appreciate your trust in ReflexMD and are committed to providing you with the best possible service.
